A Review of ChatGPT Applications in Education, Marketing, Software Engineering, and Healthcare: Benefits, Drawbacks, and Research Directions
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Abstract (arXiv)
ChatGPT is a type of artificial intelligence language model that uses deep learning algorithms to generate human-like responses to text-based prompts. The introduction of the latest ChatGPT version in November of 2022 has caused shockwaves in the industrial and academic communities for its powerful capabilities, plethora of possible applications, and the great possibility for abuse. At the time of writing this work, several other language models (e.g., Google Bard and Meta LLaMA) just came out in an attempt to get a foothold in the vast possible market. These models have the ability to revolutionize the way we interact with computers and have potential applications in many fields, including education, software engineering, healthcare, and marketing. In this paper, we will discuss the possible applications, drawbacks, and research directions using advanced language Chatbots (e.g., ChatGPT) in each of these fields. We first start with a brief introduction and the development timeline of artificial intelligence based language models, then we go through possible applications of such models, after that we discuss the limitations and drawbacks of the current technological state of the art, and finally we point out future possible research directions.
Key facts. Cited by 12 papers in the map (data through 7 Oct 2026). Builds on 24 of its 66 references that are in the map. First posted on arXiv 29 Apr 2023.
Builds on
24 of 66 references.
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12 more
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Citing papers per year: 2023: 4; 2024: 7; 2025: 0; 2026: 1.
12 papers.
- 2024A Complete Survey on LLM-based AI Chatbotscited by 71
- 2024Wisdom of the Silicon Crowd: LLM Ensemble Prediction Capabilities Rival Human Crowd Accuracycited by 66
- 2024All in How You Ask for It: Simple Black-Box Method for Jailbreak Attackscited by 30
- 2024Beyond Code Generation: An Observational Study of ChatGPT Usage in Software Engineering Practicecited by 25
- 2023The Moral Machine Experiment on Large Language Modelscited by 24
- 2024AI-Augmented Predictions: LLM Assistants Improve Human Forecasting Accuracycited by 21
- 2023Bias and Fairness in Chatbots: An Overviewcited by 20
- 2023Can Large Language Models emulate an inductive Thematic Analysis of semi-structured interviews? An exploration and provocation on the limits of the approach and the modelcited by 15
- 2024FoodSky: A Food-oriented Large Language Model that Passes the Chef and Dietetic Examinationcited by 10
- 2024Large-scale moral machine experiment on large language modelscited by 9
- 2026The Fragility Of Moral Judgment In Large Language Modelscited by 8
- 2023InteraSSort: Interactive Assortment Planning Using Large Language Modelscited by 2
- 2026The Fragility Of Moral Judgment In Large Language Models5 Mar 2026
- 2024Large-scale moral machine experiment on large language models11 Nov 2024
- 2024A Complete Survey on LLM-based AI Chatbots17 Jun 2024
- 2024FoodSky: A Food-oriented Large Language Model that Passes the Chef and Dietetic Examination11 Jun 2024
- 2024Beyond Code Generation: An Observational Study of ChatGPT Usage in Software Engineering Practice23 Apr 2024
- 2024Wisdom of the Silicon Crowd: LLM Ensemble Prediction Capabilities Rival Human Crowd Accuracy29 Feb 2024
- 2024AI-Augmented Predictions: LLM Assistants Improve Human Forecasting Accuracy12 Feb 2024
- 2024All in How You Ask for It: Simple Black-Box Method for Jailbreak Attacks18 Jan 2024
- 2023InteraSSort: Interactive Assortment Planning Using Large Language Models20 Nov 2023
- 2023Bias and Fairness in Chatbots: An Overview16 Sep 2023
- 2023The Moral Machine Experiment on Large Language Models12 Sep 2023
- 2023Can Large Language Models emulate an inductive Thematic Analysis of semi-structured interviews? An exploration and provocation on the limits of the approach and the model22 May 2023