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Algorithmic support of a personal virtual assistant for automating the processing of client requests

arXiv 2203.14372 ↗First posted 27 Mar 2022cs.HC cs.AI cs.LGcited by 0

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Abstract (arXiv)

This article describes creating algorithmic support for the functioning of a personal virtual assistant, which allows automating the processing of customer requests. The study aims to reduce errors and processing time for a client request in business systems - text chats or voice channels using a text transcription system. The results of the development of algorithmic support and an assessment of the quality of work on synthetic data presented.

Key facts. No citing papers in the map yet (data through 7 Oct 2026). Builds on 2 of its 18 references that are in the map. First posted on arXiv 27 Mar 2022.

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References · 2

  1. 2016Enriching Word Vectors with Subword Informationcited by 1,578
  2. 2020Machine Learning in Python: Main developments and technology trends in data science, machine learning, and artificial intelligencecited by 81

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