DIET: Lightweight Language Understanding for Dialogue Systems
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Abstract (arXiv)
Large-scale pre-trained language models have shown impressive results on language understanding benchmarks like GLUE and SuperGLUE, improving considerably over other pre-training methods like distributed representations (GloVe) and purely supervised approaches. We introduce the Dual Intent and Entity Transformer (DIET) architecture, and study the effectiveness of different pre-trained representations on intent and entity prediction, two common dialogue language understanding tasks. DIET advances the state of the art on a complex multi-domain NLU dataset and achieves similarly high performance on other simpler datasets. Surprisingly, we show that there is no clear benefit to using large pre-trained models for this task, and in fact DIET improves upon the current state of the art even in a purely supervised setup without any pre-trained embeddings. Our best performing model outperforms fine-tuning BERT and is about six times faster to train.
Key facts. Cited by 35 papers in the map (data through 7 Oct 2026). First posted on arXiv 21 Apr 2020.
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Citing papers per year: 2021: 8; 2022: 8; 2023: 7; 2024: 4; 2025: 3; 2026: 5.
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- 2023Transformers in Speech Processing: A Surveycited by 38
- 2023Selective In-Context Data Augmentation for Intent Detection using Pointwise V-Informationcited by 24
- 2021Crossing the Conversational Chasm: A Primer on Natural Language Processing for Multilingual Task-Oriented Dialogue Systemscited by 16
- 2022Data Augmentation with Paraphrase Generation and Entity Extraction for Multimodal Dialogue Systemcited by 16
- 2023ENIGMA-51: Towards a Fine-Grained Understanding of Human-Object Interactions in Industrial Scenarioscited by 11
- 2021Do as I mean, not as I say: Sequence Loss Training for Spoken Language Understandingcited by 9
- 2023DRAGON: A Dialogue-Based Robot for Assistive Navigation with Visual Language Groundingcited by 9
- 2024IntentGPT: Few-shot Intent Discovery with Large Language Modelscited by 8
- 2021Natural Language Understanding for Argumentative Dialogue Systems in the Opinion Building Domaincited by 6
- 2022OPERA: Harmonizing Task-Oriented Dialogs and Information Seeking Experiencecited by 5
- 2025AI-Enabled Conversational Journaling for Advancing Parkinson's Disease Symptom Trackingcited by 4
- 2022On Safe and Usable Chatbots for Promoting Voter Participationcited by 3
23 more
- 2022Quick Starting Dialog Systems with Paraphrase Generationcited by 2
- 2022NLU for Game-based Learning in Real: Initial Evaluationscited by 2
- 2022Interactive Learning from Natural Language and Demonstrations using Signal Temporal Logiccited by 2
- 2022End-to-End Evaluation of a Spoken Dialogue System for Learning Basic Mathematicscited by 2
- 2024PerSHOP -- A Persian dataset for shopping dialogue systems modelingcited by 2
- 2021End-to-End Natural Language Understanding Pipeline for Bangla Conversational Agentscited by 1
- 2022LSTM-RASA Based Agri Farm Assistant for Farmerscited by 1
- 2023We are all Individuals: The Role of Robot Personality and Human Traits in Trustworthy Interactioncited by 1
- 2024Task-Oriented Dialog Systems for the Senegalese Wolof Languagecited by 1
- 2021COVID-19 Smart Chatbot Prototype for Patient Monitoringcited by 0
- 2021Development of a Conversation State Prediction Systemcited by 0
- 2021A Sequence to Sequence Model for Extracting Multiple Product Name Entities from Dialogcited by 0
- 2021Multi-stage Clarification in Conversational AI: The case of Question-Answering Dialogue Systemscited by 0
- 2023Inspecting Spoken Language Understanding from Kids for Basic Math Learning at Homecited by 0
- 2023TESS: A Multi-intent Parser for Conversational Multi-Agent Systems with Decentralized Natural Language Understanding Modelscited by 0
- 2024CEASEFIRE: An AI-powered system for combatting illicit firearms traffickingcited by 0
- 2025From User Preferences to Optimization Constraints Using Large Language Modelscited by 0
- 2025Chatbots to strengthen democracy: An interdisciplinary seminar to train identifying argumentation techniques of science denialcited by 0
- 2026Why Agent Caching Fails and How to Fix It: Structured Intent Canonicalization with Few-Shot Learningcited by 0
- 2026Generating training datasets for legal chatbots in Koreancited by 0
- 2026Building Korean linguistic resource for NLU data generation of banking app CS dialog systemcited by 0
- 2026Training-Free versus Training-Based Intent Classification in LLMs: Accuracy, Robustness, and Failure Modescited by 0
- 2026Not All Fallbacks Are Failures: Understanding and Recovering from Fallbacks in Mobile Voice Assistantscited by 0
- 2026Not All Fallbacks Are Failures: Understanding and Recovering from Fallbacks in Mobile Voice Assistants31 Aug 2026
- 2026Training-Free versus Training-Based Intent Classification in LLMs: Accuracy, Robustness, and Failure Modes3 Aug 2026
- 2026Building Korean linguistic resource for NLU data generation of banking app CS dialog system11 May 2026
- 2026Generating training datasets for legal chatbots in Korean8 May 2026
- 2026Why Agent Caching Fails and How to Fix It: Structured Intent Canonicalization with Few-Shot Learning21 Feb 2026
- 2025Chatbots to strengthen democracy: An interdisciplinary seminar to train identifying argumentation techniques of science denial21 Nov 2025
- 2025From User Preferences to Optimization Constraints Using Large Language Models27 Mar 2025
- 2025AI-Enabled Conversational Journaling for Advancing Parkinson's Disease Symptom Tracking5 Mar 2025
- 2024Task-Oriented Dialog Systems for the Senegalese Wolof Language15 Dec 2024
- 2024IntentGPT: Few-shot Intent Discovery with Large Language Models16 Nov 2024
- 2024CEASEFIRE: An AI-powered system for combatting illicit firearms trafficking21 Jun 2024
- 2024PerSHOP -- A Persian dataset for shopping dialogue systems modeling1 Jan 2024
23 more
- 2023TESS: A Multi-intent Parser for Conversational Multi-Agent Systems with Decentralized Natural Language Understanding Models19 Dec 2023
- 2023ENIGMA-51: Towards a Fine-Grained Understanding of Human-Object Interactions in Industrial Scenarios26 Sep 2023
- 2023We are all Individuals: The Role of Robot Personality and Human Traits in Trustworthy Interaction28 Jul 2023
- 2023DRAGON: A Dialogue-Based Robot for Assistive Navigation with Visual Language Grounding13 Jul 2023
- 2023Inspecting Spoken Language Understanding from Kids for Basic Math Learning at Home1 Jun 2023
- 2023Transformers in Speech Processing: A Survey21 Mar 2023
- 2023Selective In-Context Data Augmentation for Intent Detection using Pointwise V-Information10 Feb 2023
- 2022On Safe and Usable Chatbots for Promoting Voter Participation16 Dec 2022
- 2022End-to-End Evaluation of a Spoken Dialogue System for Learning Basic Mathematics7 Nov 2022
- 2022Interactive Learning from Natural Language and Demonstrations using Signal Temporal Logic1 Jul 2022
- 2022OPERA: Harmonizing Task-Oriented Dialogs and Information Seeking Experience24 Jun 2022
- 2022NLU for Game-based Learning in Real: Initial Evaluations27 May 2022
- 2022Data Augmentation with Paraphrase Generation and Entity Extraction for Multimodal Dialogue System9 May 2022
- 2022LSTM-RASA Based Agri Farm Assistant for Farmers7 Apr 2022
- 2022Quick Starting Dialog Systems with Paraphrase Generation6 Apr 2022
- 2021Multi-stage Clarification in Conversational AI: The case of Question-Answering Dialogue Systems28 Oct 2021
- 2021A Sequence to Sequence Model for Extracting Multiple Product Name Entities from Dialog28 Oct 2021
- 2021End-to-End Natural Language Understanding Pipeline for Bangla Conversational Agents12 Jul 2021
- 2021Development of a Conversation State Prediction System3 Jul 2021
- 2021Crossing the Conversational Chasm: A Primer on Natural Language Processing for Multilingual Task-Oriented Dialogue Systems17 Apr 2021
- 2021COVID-19 Smart Chatbot Prototype for Patient Monitoring11 Mar 2021
- 2021Natural Language Understanding for Argumentative Dialogue Systems in the Opinion Building Domain3 Mar 2021
- 2021Do as I mean, not as I say: Sequence Loss Training for Spoken Language Understanding12 Feb 2021
- 2023Transformers in Speech Processing: A Surveycited by 38
- 2023Selective In-Context Data Augmentation for Intent Detection using Pointwise V-Informationcited by 24
- 2021Crossing the Conversational Chasm: A Primer on Natural Language Processing for Multilingual Task-Oriented Dialogue Systemscited by 16
- 2022Data Augmentation with Paraphrase Generation and Entity Extraction for Multimodal Dialogue Systemcited by 16
- 2023ENIGMA-51: Towards a Fine-Grained Understanding of Human-Object Interactions in Industrial Scenarioscited by 11
- 2021Do as I mean, not as I say: Sequence Loss Training for Spoken Language Understandingcited by 9
- 2023DRAGON: A Dialogue-Based Robot for Assistive Navigation with Visual Language Groundingcited by 9
- 2024IntentGPT: Few-shot Intent Discovery with Large Language Modelscited by 8
- 2021Natural Language Understanding for Argumentative Dialogue Systems in the Opinion Building Domaincited by 6
- 2022OPERA: Harmonizing Task-Oriented Dialogs and Information Seeking Experiencecited by 5
- 2025AI-Enabled Conversational Journaling for Advancing Parkinson's Disease Symptom Trackingcited by 4
- 2022On Safe and Usable Chatbots for Promoting Voter Participationcited by 3
12 most cited of 34 All 34 (JSON)
- 2026Not All Fallbacks Are Failures: Understanding and Recovering from Fallbacks in Mobile Voice Assistants31 Aug 2026
- 2026Training-Free versus Training-Based Intent Classification in LLMs: Accuracy, Robustness, and Failure Modes3 Aug 2026
- 2026Building Korean linguistic resource for NLU data generation of banking app CS dialog system11 May 2026
- 2026Generating training datasets for legal chatbots in Korean8 May 2026
- 2025Chatbots to strengthen democracy: An interdisciplinary seminar to train identifying argumentation techniques of science denial21 Nov 2025
- 2025From User Preferences to Optimization Constraints Using Large Language Models27 Mar 2025
- 2025AI-Enabled Conversational Journaling for Advancing Parkinson's Disease Symptom Tracking5 Mar 2025
- 2024Task-Oriented Dialog Systems for the Senegalese Wolof Language15 Dec 2024
- 2024IntentGPT: Few-shot Intent Discovery with Large Language Models16 Nov 2024
- 2024CEASEFIRE: An AI-powered system for combatting illicit firearms trafficking21 Jun 2024
- 2024PerSHOP -- A Persian dataset for shopping dialogue systems modeling1 Jan 2024
- 2023TESS: A Multi-intent Parser for Conversational Multi-Agent Systems with Decentralized Natural Language Understanding Models19 Dec 2023
12 newest of 34 All 34 (JSON)