A Human-Centered Review of the Algorithms used within the U.S. Child Welfare System
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Abstract (arXiv)
The U.S. Child Welfare System (CWS) is charged with improving outcomes for foster youth; yet, they are overburdened and underfunded. To overcome this limitation, several states have turned towards algorithmic decision-making systems to reduce costs and determine better processes for improving CWS outcomes. Using a human-centered algorithmic design approach, we synthesize 50 peer-reviewed publications on computational systems used in CWS to assess how they were being developed, common characteristics of predictors used, as well as the target outcomes. We found that most of the literature has focused on risk assessment models but does not consider theoretical approaches (e.g., child-foster parent matching) nor the perspectives of caseworkers (e.g., case notes). Therefore, future algorithms should strive to be context-aware and theoretically robust by incorporating salient factors identified by past research. We provide the HCI community with research avenues for developing human-centered algorithms that redirect attention towards more equitable outcomes for CWS.
Key facts. Cited by 23 papers in the map (data through 7 Oct 2026). First posted on arXiv 7 Mar 2020.
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Citing papers per year: 2021: 2; 2022: 7; 2023: 5; 2024: 6; 2025: 2; 2026: 1.
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- 2022Improving Human-AI Partnerships in Child Welfare: Understanding Worker Practices, Challenges, and Desires for Algorithmic Decision Supportcited by 37
- 2023Understanding Frontline Workers' and Unhoused Individuals' Perspectives on AI Used in Homeless Servicescited by 29
- 2022A Taxonomy of Human and ML Strengths in Decision-Making to Investigate Human-ML Complementaritycited by 22
- 2022Toward Supporting Perceptual Complementarity in Human-AI Collaboration via Reflection on Unobservablescited by 19
- 2021Leveraging Expert Consistency to Improve Algorithmic Decision Supportcited by 17
- 2022Imagining new futures beyond predictive systems in child welfare: A qualitative study with impacted stakeholderscited by 15
- 2021The Impact of Algorithmic Risk Assessments on Human Predictions and its Analysis via Crowdsourcing Studiescited by 13
- 2025AI Mismatches: Identifying Potential Algorithmic Harms Before AI Developmentcited by 10
- 2022Mention Annotations Alone Enable Efficient Domain Adaptation for Coreference Resolutioncited by 6
- 2023Examining risks of racial biases in NLP tools for child protective servicescited by 6
- 2023Training Towards Critical Use: Learning to Situate AI Predictions Relative to Human Knowledgecited by 6
- 2024"This is not a data problem": Algorithms and Power in Public Higher Education in Canadacited by 6
11 more
- 2024Studying Up Public Sector AI: How Networks of Power Relations Shape Agency Decisions Around AI Design and Usecited by 6
- 2023A Systematic Literature Review of Human-Centered, Ethical, and Responsible AIcited by 5
- 2023A Human-Centered Review of Algorithms in Decision-Making in Higher Educationcited by 4
- 2024From Biased Selective Labels to Pseudo-Labels: An Expectation-Maximization Framework for Learning from Biased Decisionscited by 4
- 2025Secondary Stakeholders in AI: Fighting for, Brokering, and Navigating Agencycited by 3
- 2022Lost in Translation: Reimagining the Machine Learning Life Cycle in Educationcited by 1
- 2024"It is there, and you need it, so why do you not use it?" Achieving better adoption of AI systems by domain experts, in the case study of natural science researchcited by 1
- 2024A Risk Taxonomy and Reflection Tool for Large Language Model Adoption in Public Healthcited by 1
- 2022A Conceptual Framework for Using Machine Learning to Support Child Welfare Decisionscited by 0
- 2024Beyond Predictive Algorithms in Child Welfarecited by 0
- 2026Bureaucratic Silences: What the Canadian AI Register Reveals, Omits, and Obscurescited by 0
- 2026Bureaucratic Silences: What the Canadian AI Register Reveals, Omits, and Obscures16 Apr 2026
- 2025Secondary Stakeholders in AI: Fighting for, Brokering, and Navigating Agency8 Jun 2025
- 2025AI Mismatches: Identifying Potential Algorithmic Harms Before AI Development25 Feb 2025
- 2024A Risk Taxonomy and Reflection Tool for Large Language Model Adoption in Public Health4 Nov 2024
- 2024From Biased Selective Labels to Pseudo-Labels: An Expectation-Maximization Framework for Learning from Biased Decisions27 Jun 2024
- 2024Studying Up Public Sector AI: How Networks of Power Relations Shape Agency Decisions Around AI Design and Use21 May 2024
- 2024"It is there, and you need it, so why do you not use it?" Achieving better adoption of AI systems by domain experts, in the case study of natural science research25 Mar 2024
- 2024"This is not a data problem": Algorithms and Power in Public Higher Education in Canada20 Mar 2024
- 2024Beyond Predictive Algorithms in Child Welfare26 Feb 2024
- 2023Training Towards Critical Use: Learning to Situate AI Predictions Relative to Human Knowledge30 Aug 2023
- 2023Examining risks of racial biases in NLP tools for child protective services30 May 2023
- 2023Understanding Frontline Workers' and Unhoused Individuals' Perspectives on AI Used in Homeless Services17 Mar 2023
11 more
- 2023A Human-Centered Review of Algorithms in Decision-Making in Higher Education12 Feb 2023
- 2023A Systematic Literature Review of Human-Centered, Ethical, and Responsible AI10 Feb 2023
- 2022Mention Annotations Alone Enable Efficient Domain Adaptation for Coreference Resolution14 Oct 2022
- 2022Lost in Translation: Reimagining the Machine Learning Life Cycle in Education8 Sep 2022
- 2022Toward Supporting Perceptual Complementarity in Human-AI Collaboration via Reflection on Unobservables28 Jul 2022
- 2022A Conceptual Framework for Using Machine Learning to Support Child Welfare Decisions12 Jul 2022
- 2022Imagining new futures beyond predictive systems in child welfare: A qualitative study with impacted stakeholders18 May 2022
- 2022A Taxonomy of Human and ML Strengths in Decision-Making to Investigate Human-ML Complementarity22 Apr 2022
- 2022Improving Human-AI Partnerships in Child Welfare: Understanding Worker Practices, Challenges, and Desires for Algorithmic Decision Support5 Apr 2022
- 2021The Impact of Algorithmic Risk Assessments on Human Predictions and its Analysis via Crowdsourcing Studies3 Sep 2021
- 2021Leveraging Expert Consistency to Improve Algorithmic Decision Support24 Jan 2021
- 2022Improving Human-AI Partnerships in Child Welfare: Understanding Worker Practices, Challenges, and Desires for Algorithmic Decision Supportcited by 37
- 2023Understanding Frontline Workers' and Unhoused Individuals' Perspectives on AI Used in Homeless Servicescited by 29
- 2022A Taxonomy of Human and ML Strengths in Decision-Making to Investigate Human-ML Complementaritycited by 22
- 2022Toward Supporting Perceptual Complementarity in Human-AI Collaboration via Reflection on Unobservablescited by 19
- 2021Leveraging Expert Consistency to Improve Algorithmic Decision Supportcited by 17
- 2022Imagining new futures beyond predictive systems in child welfare: A qualitative study with impacted stakeholderscited by 15
- 2021The Impact of Algorithmic Risk Assessments on Human Predictions and its Analysis via Crowdsourcing Studiescited by 13
- 2025AI Mismatches: Identifying Potential Algorithmic Harms Before AI Developmentcited by 10
- 2022Mention Annotations Alone Enable Efficient Domain Adaptation for Coreference Resolutioncited by 6
- 2023Examining risks of racial biases in NLP tools for child protective servicescited by 6
- 2023Training Towards Critical Use: Learning to Situate AI Predictions Relative to Human Knowledgecited by 6
- 2024"This is not a data problem": Algorithms and Power in Public Higher Education in Canadacited by 6
12 most cited of 23 All 23 (JSON)
- 2026Bureaucratic Silences: What the Canadian AI Register Reveals, Omits, and Obscures16 Apr 2026
- 2025Secondary Stakeholders in AI: Fighting for, Brokering, and Navigating Agency8 Jun 2025
- 2025AI Mismatches: Identifying Potential Algorithmic Harms Before AI Development25 Feb 2025
- 2024A Risk Taxonomy and Reflection Tool for Large Language Model Adoption in Public Health4 Nov 2024
- 2024From Biased Selective Labels to Pseudo-Labels: An Expectation-Maximization Framework for Learning from Biased Decisions27 Jun 2024
- 2024Studying Up Public Sector AI: How Networks of Power Relations Shape Agency Decisions Around AI Design and Use21 May 2024
- 2024"It is there, and you need it, so why do you not use it?" Achieving better adoption of AI systems by domain experts, in the case study of natural science research25 Mar 2024
- 2024"This is not a data problem": Algorithms and Power in Public Higher Education in Canada20 Mar 2024
- 2024Beyond Predictive Algorithms in Child Welfare26 Feb 2024
- 2023Training Towards Critical Use: Learning to Situate AI Predictions Relative to Human Knowledge30 Aug 2023
- 2023Examining risks of racial biases in NLP tools for child protective services30 May 2023
- 2023Understanding Frontline Workers' and Unhoused Individuals' Perspectives on AI Used in Homeless Services17 Mar 2023
12 newest of 23 All 23 (JSON)