Lost in Translation: Measuring the Effect of Non-Native English on End User Performance of Large Language Models
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Abstract (arXiv)
Large language models (LLMs) are increasingly used by people whose first language is not English, yet these users have been shown to receive systematically lower-quality responses than fluent speakers. Which specific features of non-native English drive this gap remains unclear, because fluency is itself a composite of mechanical accuracy, vocabulary use, organization, and discourse coherence. Here, we introduce FABLE, a controlled dataset of 190,911 English prompt variants derived from 174K real user prompts for writing-related tasks. Evaluating responses from 34 open-weight LLMs, we find a clear asymmetry; while models do not propagate surface errors such as misspellings into their outputs, models do mirror higher-level rhetorical and lexical qualities present in the user's prompt. Further, the overall quality of responses differs substantially between the least- and most-fluent prompts. These results highlight a key LLM performance disparity for non-native English LLM users, resulting in both lower-quality and less-fluent answers.
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References · 10
- 2024M3-Embedding: Multi-Linguality, Multi-Functionality, Multi-Granularity Text Embeddings Through Self-Knowledge Distillationcited by 1,073
- 2023Quantifying Language Models' Sensitivity to Spurious Features in Prompt Design or: How I learned to start worrying about prompt formattingcited by 817
- 2024WildChat: 1M ChatGPT Interaction Logs in the Wildcited by 629
- 2024Does Prompt Formatting Have Any Impact on LLM Performance?cited by 141
- 2026DeepSeek-V4.1-Flash: Pushing the Limits of KV Cache Compressioncited by 76
- 2024Multilingual Large Language Model: A Survey of Resources, Taxonomy and Frontierscited by 51
- 2024Real or Robotic? Assessing Whether LLMs Accurately Simulate Qualities of Human Responses in Dialoguecited by 16
- 2025Effects of Prompt Length on Domain-specific Tasks for Large Language Modelscited by 11
- 2025Mind Your Tone: Investigating How Prompt Politeness Affects LLM Accuracy (short paper)cited by 8
- 2025AI-Assisted Writing Is Growing Fastest Among Less Established Scientists in Non-English-Speaking Countriescited by 5
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