EmoAra: Emotion-Preserving English Speech Transcription and Cross-Lingual Translation with Arabic Text-to-Speech

This work presents EmoAra, an end-to-end emotion-preserving pipeline for cross-lingual spoken communication, motivated by banking customer service where emotional context affects service quality. EmoAra integrates Speech Emotion Recognition, Automatic Speech Recognition, Machine Translation, and Text-to-Speech to process English speech and deliver an Arabic spoken output while retaining emotional nuance. The system uses a CNN-based emotion classifier, Whisper for English transcription, a fine-tuned MarianMT model for English-to-Arabic translation, and MMS-TTS-Ara for Arabic speech synthesis. Experiments report an F1-score of 94% for emotion classification, translation performance of BLEU 56 and BERTScore F1 88.7%, and an average human evaluation score of 81% on banking-domain translations. The implementation and resources are available at the accompanying GitHub repository.