Self-Augmented Mixture-of-Experts for QoS Prediction

Quality of Service (QoS) prediction is one of the most fundamental problems in service computing and personalized recommendation. In the problem, there is a set of users and services, each associated with a set of descriptive features. Interactions between users and services produce feedback values, typically represented as numerical QoS metrics such as response time or availability. Given the observed feedback for a subset of user-service pairs, the goal is to predict the QoS values for the remaining pairs. A key challenge in QoS prediction is the inherent sparsity of user-service interactions, as only a small subset of feedback values is typically observed. To address this, we propose a self-augmented strategy that leverages a model's own predictions for iterative refinement. In particular, we partially mask the predicted values and feed them back into the model to predict again. Building on this idea, we design a self-augmented mixture-of-experts model, where multiple expert networks iteratively and collaboratively estimate QoS values. We find that the iterative augmentation process naturally aligns with the MoE architecture by enabling inter-expert communication: in the second round, each expert receives the first-round predictions and refines its output accordingly. Experiments on benchmark datasets show that our method outperforms existing baselines and achieves competitive results.