Project Synapse: A Hierarchical Multi-Agent Framework with Hybrid Memory for Autonomous Resolution of Last-Mile Delivery Disruptions
On the map: LLM agents and tool use → Software engineering coding agents
Abstract (arXiv)
This paper introduces Project Synapse, a novel agentic framework designed for the autonomous resolution of last-mile delivery disruptions. Synapse employs a hierarchical multi-agent architecture in which a central Resolution Supervisor agent performs strategic task decomposition and delegates subtasks to specialized worker agents responsible for tactical execution. The system is orchestrated using LangGraph to manage complex and cyclical workflows. To validate the framework, a benchmark dataset of 30 complex disruption scenarios was curated from a qualitative analysis of over 6,000 real-world user reviews. System performance is evaluated using an LLM-as-a-Judge protocol with explicit bias mitigation.
Key facts. Cited by 1 paper in the map (data through 7 Oct 2026). Placed in Software engineering coding agents, one of 16 directions in LLM agents and tool use. Builds on 10 of its 23 references that are in the map. First posted on arXiv 13 Jan 2026.
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10 of 23 references.
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- 2025LLM Agents Making Agent Tools17 Feb
Other references · 9
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- 2025Assistant-Guided Mitigation of Teacher Preference Bias in LLM-as-a-Judgecited by 3
- 2025Memory Management and Contextual Consistency for Long-Running Low-Code Agentscited by 2
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