Navigating the Reality Gap: On-Device Continual Adaptation of ASR for Clinical Telephony
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Abstract (arXiv)
Automatic Speech Recognition (ASR) can ease clinical documentation in resource-constrained regions, but deployment is hindered by a "Reality Gap" between laboratory performance and noisy, real-world clinical telephony, compounded by strict data residency and compute constraints. We study this gap using Gram Vaani, a telephonic Hindi corpus spanning rural healthcare and agricultural helplines, as the closest publicly available proxy for clinical telephony speech, and show that a robust multilingual model (IndicWav2Vec) degrades from 11.60% WER on clean read Hindi to 41.72% WER on this data. We evaluate a progression of adaptation regimes, from full fine-tuning and offline Low-Rank Adaptation (LoRA) upper bounds to an on-device, stream-based continual adaptation framework in which raw audio never leaves the local device, and characterize the trade-offs between data-driven and parameter-driven stabilization strategies. Our evaluation covers both lexical accuracy (WER and CER) and semantic fidelity (BERTScore) on the target domain, alongside the retention of general-domain knowledge. Multi-domain Experience Replay (ER) yields the primary gains, improving target WER by 18.2% relative and reducing catastrophic forgetting by 54% compared to naive adaptation, with BERTScore reflecting consistent gains in semantic fidelity. Combining replay with Elastic Weight Consolidation based on a stabilized importance estimate (Absolute Fisher) yields the strongest retention at a small cost in plasticity. Finally, a language model spot check empirically verifies that the core mismatch lies at the acoustic level and cannot be resolved by language models alone.
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References · 19
- 2019BERTScore: Evaluating Text Generation with BERTcited by 5,462
- 2022Robust Speech Recognition via Large-Scale Weak Supervisioncited by 3,972
- 2020wav2vec 2.0: A Framework for Self-Supervised Learning of Speech Representationscited by 3,853
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- 2018Efficient Lifelong Learning with A-GEMcited by 1,044
- 2020The Future of Digital Health with Federated Learningcited by 625
- 2022FLEURS: Few-shot Learning Evaluation of Universal Representations of Speechcited by 458
- 2019On Tiny Episodic Memories in Continual Learningcited by 299
- 2018Federated Learning for Keyword Spottingcited by 95
- 2025Overcoming catastrophic forgetting in neural networkscited by 52
- 2021Towards Building ASR Systems for the Next Billion Userscited by 45
- 2022IndicSUPERB: A Speech Processing Universal Performance Benchmark for Indian languagescited by 38
7 more
- 2017Speech recognition for medical conversationscited by 18
- 2024Learn and Don't Forget: Adding a New Language to ASR Foundation Modelscited by 16
- 2022Online Continual Learning of End-to-End Speech Recognition Modelscited by 15
- 2020The Medical Scribe: Corpus Development and Model Performance Analysescited by 6
- 2022Reducing Geographic Disparities in Automatic Speech Recognition via Elastic Weight Consolidationcited by 3
- 2025NIRANTAR: Continual Learning with New Languages and Domains on Real-world Speech Datacited by 2
- 2025A Study on Regularization-Based Continual Learning Methods for Indic ASRcited by 1
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