The Trust in AI-Generated Health Advice (TAIGHA) Scale and Short Version (TAIGHA-S): Development and Validation Study
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Abstract (arXiv)
Artificial Intelligence tools such as large language models are increasingly used by the public to obtain health information and guidance. In health-related contexts, following or rejecting AI-generated advice can have direct clinical implications. Existing instruments like the Trust in Automated Systems Survey assess trustworthiness of generic technology, and no validated instrument measures users' trust in AI-generated health advice specifically. This study developed and validated the Trust in AI-Generated Health Advice (TAIGHA) scale and its four-item short form (TAIGHA-S) as theory-based instruments measuring trust and distrust, each with cognitive and affective components. The items were developed using a generative AI approach, followed by content validation with 10 domain experts, face validation with 30 lay participants, and psychometric validation with 385 UK participants who received AI-generated advice in a symptom-assessment scenario. After automated item reduction, 28 items were retained and reduced to 10 based on expert ratings. TAIGHA showed excellent content validity (S-CVI/Ave=0.99) and CFA confirmed a two-factor model with excellent fit (CFI=0.98, TLI=0.98, RMSEA=0.07, SRMR=0.03). Internal consistency was high (α=0.95). Convergent validity was supported by correlations with the Trust in Automated Systems Survey (r=0.67/-0.66) and users' reliance on the AI's advice (r=0.37 for trust), while divergent validity was supported by low correlations with reading flow and mental load (all |r|<0.25). TAIGHA-S correlated highly with the full scale (r=0.96) and showed good reliability (α=0.88). TAIGHA and TAIGHA-S are validated instruments for assessing user trust and distrust in AI-generated health advice. Reporting trust and distrust separately permits a more complete evaluation of AI interventions, and the short scale is well-suited for time-constrained settings.
Key facts. Cited by 1 paper in the map (data through 14 Oct 2026). Builds on 5 of its 77 references that are in the map. First posted on arXiv 16 Dec 2025.
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References · 5
- 2024InFoBench: Evaluating Instruction Following Ability in Large Language Modelscited by 135
- 2024Non-Determinism of "Deterministic" LLM Settingscited by 92
- 2023Evaluating the Instruction-Following Robustness of Large Language Models to Prompt Injectioncited by 59
- 2024Measuring Human and AI Values Based on Generative Psychometrics with Large Language Modelscited by 13
- 2024Trusting Your AI Agent Emotionally and Cognitively: Development and Validation of a Semantic Differential Scale for AI Trustcited by 2
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