Generative Large Language Models (gLLMs) in Content Analysis: A Practical Guide for Communication Research
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Abstract (arXiv)
Generative Large Language Models (gLLMs), such as ChatGPT, are increasingly being used in communication research for content analysis. Studies show that gLLMs can outperform both crowd workers and trained coders, such as research assistants, on various coding tasks relevant to communication science, often at a fraction of the time and cost. Additionally, gLLMs can decode implicit meanings and contextual information, be instructed using natural language, deployed with only basic programming skills, and require little to no annotated data beyond a validation dataset - constituting a paradigm shift in automated content analysis. Despite their potential, the integration of gLLMs into the methodological toolkit of communication research remains underdeveloped. In gLLM-assisted quantitative content analysis, researchers must address at least seven critical challenges that impact result quality: (1) codebook development, (2) prompt engineering, (3) model selection, (4) parameter tuning, (5) iterative refinement, (6) validation of the model's reliability, and optionally, (7) performance enhancement. This paper synthesizes emerging research on gLLM-assisted quantitative content analysis and proposes a comprehensive best-practice guide to navigate these challenges. Our goal is to make gLLM-based content analysis more accessible to a broader range of communication researchers and ensure adherence to established disciplinary quality standards of validity, reliability, reproducibility, and research ethics.
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References · 10
- 2022Chain-of-Thought Prompting Elicits Reasoning in Large Language Modelscited by 12,302
- 2023ChatGPT Outperforms Crowd-Workers for Text-Annotation Taskscited by 849
- 2021Pervasive Label Errors in Test Sets Destabilize Machine Learning Benchmarkscited by 388
- 2023Automated Annotation with Generative AI Requires Validationcited by 75
- 2023LLM-Assisted Content Analysis: Using Large Language Models to Support Deductive Codingcited by 64
- 2023Testing the Reliability of ChatGPT for Text Annotation and Classification: A Cautionary Remarkcited by 54
- 2024Best Practices for Text Annotation with Large Language Modelscited by 34
- 2024The Effectiveness of LLMs as Annotators: A Comparative Overview and Empirical Analysis of Direct Representationcited by 29
- 2023Evaluation is all you need. Prompting Generative Large Language Models for Annotation Tasks in the Social Sciences. A Primer using Open Modelscited by 11
- 2024Benchmarking LLMs in Political Content Text-Annotation: Proof-of-Concept with Toxicity and Incivility Datacited by 4
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