End-to-End Aspect-Guided Review Summarization at Scale
Not on the map. Why?
Abstract (arXiv)
We present a scalable large language model (LLM)-based system that combines aspect-based sentiment analysis (ABSA) with guided summarization to generate concise and interpretable product review summaries for the Wayfair platform. Our approach first extracts and consolidates aspect-sentiment pairs from individual reviews, selects the most frequent aspects for each product, and samples representative reviews accordingly. These are used to construct structured prompts that guide the LLM to produce summaries grounded in actual customer feedback. We demonstrate the real-world effectiveness of our system through a large-scale online A/B test. Furthermore, we describe our real-time deployment strategy and release a dataset of 11.8 million anonymized customer reviews covering 92,000 products, including extracted aspects and generated summaries, to support future research in aspect-guided review summarization.
Key facts. No citing papers in the map yet (data through 7 Oct 2026). Builds on 8 of its 16 references that are in the map. First posted on arXiv 30 Sep 2025.
Builds on
8 of 16 references.
References · 8
- 2020Language Models are Few-Shot Learnerscited by 32,199
- 2023Lost in the Middle: How Language Models Use Long Contextscited by 3,383
- 2023LongBench: A Bilingual, Multitask Benchmark for Long Context Understandingcited by 1,378
- 2024Bridging Language and Items for Retrieval and Recommendation: Benchmarking LLMs as Semantic Encoderscited by 213
- 2015Effective LSTMs for Target-Dependent Sentiment Classificationcited by 82
- 2018Aspect Based Sentiment Analysis with Gated Convolutional Networkscited by 65
- 2024FABLES: Evaluating faithfulness and content selection in book-length summarizationcited by 65
- 2021Learning Opinion Summarizers by Selecting Informative Reviewscited by 25
Built on by
Not cited yet.