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On the usability of generative AI: Human generative AI

arXiv 2502.17714 ↗First posted 24 Feb 2025cs.HC cs.AIcited by 0

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Abstract (arXiv)

Generative AI systems are transforming content creation, but their usability remains a key challenge. This paper examines usability factors such as user experience, transparency, control, and cognitive load. Common challenges include unpredictability and difficulties in fine-tuning outputs. We review evaluation metrics like efficiency, learnability, and satisfaction, highlighting best practices from various domains. Improving interpretability, intuitive interfaces, and user feedback can enhance usability, making generative AI more accessible and effective.

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References · 3

  1. 2021Few-Shot Bot: Prompt-Based Learning for Dialogue Systemscited by 64
  2. 2021Transitioning to human interaction with AI systems: New challenges and opportunities for HCI professionals to enable human-centered AIcited by 38
  3. 2024Towards Intent-based User Interfaces: Charting the Design Space of Intent-AI Interactions Across Task Typescited by 3

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