Kleene algebra with commutativity conditions is undecidable

We prove that the equational theory of Kleene algebra with commutativity conditions on primitives (or atomic terms) is undecidable, thereby settling a longstanding open question in the theory of Kleene algebra. While this question has also been recently solved independently by Kuznetsov, our results hold even for weaker theories that do not support the induction axioms of Kleene algebra.