Mixed Chain-of-Psychotherapies for Emotional Support Chatbot
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Abstract (arXiv)
In the realm of mental health support chatbots, it is vital to show empathy and encourage self-exploration to provide tailored solutions. However, current approaches tend to provide general insights or solutions without fully understanding the help-seeker's situation. Therefore, we propose PsyMix, a chatbot that integrates the analyses of the seeker's state from the perspective of a psychotherapy approach (Chain-of-Psychotherapies, CoP) before generating the response, and learns to incorporate the strength of various psychotherapies by fine-tuning on a mixture of CoPs. Through comprehensive evaluation, we found that PsyMix can outperform the ChatGPT baseline, and demonstrate a comparable level of empathy in its responses to that of human counselors.
Key facts. Cited by 2 papers in the map (data through 7 Oct 2026). Builds on 11 of its 29 references that are in the map. First posted on arXiv 29 Sep 2024.
Builds on
11 of 29 references.
References · 11
- 2023G-Eval: NLG Evaluation using GPT-4 with Better Human Alignmentcited by 2,205
- 2021Towards Emotional Support Dialog Systemscited by 294
- 2022Teaching Small Language Models to Reasoncited by 279
- 2020A Computational Approach to Understanding Empathy Expressed in Text-Based Mental Health Supportcited by 182
- 2022AugESC: Dialogue Augmentation with Large Language Models for Emotional Support Conversationcited by 79
- 2021Towards Facilitating Empathic Conversations in Online Mental Health Support: A Reinforcement Learning Approachcited by 75
- 2023LLM-empowered Chatbots for Psychiatrist and Patient Simulation: Application and Evaluationcited by 33
- 2023Chain of Empathy: Enhancing Empathetic Response of Large Language Models Based on Psychotherapy Modelscited by 24
- 2023Harnessing Large Language Models' Empathetic Response Generation Capabilities for Online Mental Health Counselling Supportcited by 17
- 2020Engagement Patterns of Peer-to-Peer Interactions on Mental Health Platformscited by 16
- 2023Boosting Distress Support Dialogue Responses with Motivational Interviewing Strategycited by 15
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Citing papers per year: 2026: 2.
2 papers.