Small Language Models for Application Interactions: A Case Study
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Abstract (arXiv)
We study the efficacy of Small Language Models (SLMs) in facilitating application usage through natural language interactions. Our focus here is on a particular internal application used in Microsoft for cloud supply chain fulfilment. Our experiments show that small models can outperform much larger ones in terms of both accuracy and running time, even when fine-tuned on small datasets. Alongside these results, we also highlight SLM-based system design considerations.
Key facts. Cited by 5 papers in the map (data through 7 Oct 2026). Builds on 17 of its 24 references that are in the map. First posted on arXiv 23 May 2024.
Builds on
17 of 24 references.
References · 17
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5 more
- 2024RAG vs Fine-tuning: Pipelines, Tradeoffs, and a Case Study on Agriculturecited by 80
- 2023TinyGSM: achieving >80% on GSM8k with small language modelscited by 68
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Built on by
Citing papers per year: 2024: 2; 2025: 2; 2026: 1.
5 papers.
- 2024Small Language Models: Survey, Measurements, and Insightscited by 109
- 2025Learnware of Language Models: Specialized Small Language Models Can Do Bigcited by 3
- 2024Structured List-Grounded Question Answeringcited by 0
- 2025ixi-GEN: Efficient Industrial sLLMs through Domain Adaptive Continual Pretrainingcited by 0
- 2026Can Hallucinations Be Useful? Solving Multi-Hop Questions With SLMs By Chaining System-I/II Reasoningcited by 0
- 2026Can Hallucinations Be Useful? Solving Multi-Hop Questions With SLMs By Chaining System-I/II Reasoning26 May 2026
- 2025ixi-GEN: Efficient Industrial sLLMs through Domain Adaptive Continual Pretraining9 Jul 2025
- 2025Learnware of Language Models: Specialized Small Language Models Can Do Big19 May 2025
- 2024Structured List-Grounded Question Answering4 Oct 2024
- 2024Small Language Models: Survey, Measurements, and Insights24 Sep 2024