History of generative Artificial Intelligence (AI) chatbots: past, present, and future development
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Abstract (arXiv)
This research provides an in-depth comprehensive review of the progress of chatbot technology over time, from the initial basic systems relying on rules to today's advanced conversational bots powered by artificial intelligence. Spanning many decades, the paper explores the major milestones, innovations, and paradigm shifts that have driven the evolution of chatbots. Looking back at the very basic statistical model in 1906 via the early chatbots, such as ELIZA and ALICE in the 1960s and 1970s, the study traces key innovations leading to today's advanced conversational agents, such as ChatGPT and Google Bard. The study synthesizes insights from academic literature and industry sources to highlight crucial milestones, including the introduction of Turing tests, influential projects such as CALO, and recent transformer-based models. Tracing the path forward, the paper highlights how natural language processing and machine learning have been integrated into modern chatbots for more sophisticated capabilities. This chronological survey of the chatbot landscape provides a holistic reference to understand the technological and historical factors propelling conversational AI. By synthesizing learnings from this historical analysis, the research offers important context about the developmental trajectory of chatbots and their immense future potential across various field of application which could be the potential take ways for the respective research community and stakeholders.
Key facts. Cited by 3 papers in the map (data through 7 Oct 2026). Builds on 4 of its 69 references that are in the map. First posted on arXiv 4 Feb 2024.
Builds on
4 of 69 references.
References · 4
- 2018The Design and Implementation of XiaoIce, an Empathetic Social Chatbotcited by 172
- 2018From Eliza to XiaoIce: Challenges and Opportunities with Social Chatbotscited by 85
- 2022Designing Creative AI Partners with COFI: A Framework for Modeling Interaction in Human-AI Co-Creative Systemscited by 59
- 2021One Chatbot Per Person: Creating Personalized Chatbots based on Implicit User Profilescited by 39
Built on by
Citing papers per year: 2024: 1; 2025: 2.
3 papers.
- 2025Exploring Anthropomorphism in Conversational Agents for Environmental Sustainabilitycited by 1
- 2024ChatISA: A Prompt-Engineered, In-House Multi-Modal Generative AI Chatbot for Information Systems Educationcited by 0
- 2025Match Chat: Real Time Generative AI and Generative Computing for Tenniscited by 0
- 2025Match Chat: Real Time Generative AI and Generative Computing for Tennis16 Sep 2025
- 2025Exploring Anthropomorphism in Conversational Agents for Environmental Sustainability11 May 2025
- 2024ChatISA: A Prompt-Engineered, In-House Multi-Modal Generative AI Chatbot for Information Systems Education13 Jun 2024