MELODY: Robust Semi-Supervised Hybrid Model for Entity-Level Online Anomaly Detection with Multivariate Time Series

In large IT systems, software deployment is a crucial process in online services as their code is regularly updated. However, a faulty code change may degrade the target service's performance and cause cascading outages in downstream services. Thus, software deployments should be comprehensively monitored, and their anomalies should be detected timely. In this paper, we study the problem of anomaly detection for deployments. We begin by identifying the challenges unique to this anomaly detection problem, which is at entity-level (e.g., deployments), relative to the more typical problem of anomaly detection in multivariate time series (MTS). The unique challenges include the heterogeneity of deployments, the low latency tolerance, the ambiguous anomaly definition, and the limited supervision. To address them, we propose a novel framework, semi-supervised hybrid Model for Entity-Level Online Detection of anomalY (MELODY). MELODY first transforms the MTS of different entities to the same feature space by an online feature extractor, then uses a newly proposed semi-supervised deep one-class model for detecting anomalous entities. We evaluated MELODY on real data of cloud services with 1.2M+ time series. The relative F1 score improvement of MELODY over the state-of-the-art methods ranges from 7.6% to 56.5%. The user evaluation suggests MELODY is suitable for monitoring deployments in large online systems.