A Comprehensive Survey of Evaluation Techniques for Recommendation Systems
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Abstract (arXiv)
The effectiveness of recommendation systems is pivotal to user engagement and satisfaction in online platforms. As these recommendation systems increasingly influence user choices, their evaluation transcends mere technical performance and becomes central to business success. This paper addresses the multifaceted nature of recommendations system evaluation by introducing a comprehensive suite of metrics, each tailored to capture a distinct aspect of system performance. We discuss * Similarity Metrics: to quantify the precision of content-based filtering mechanisms and assess the accuracy of collaborative filtering techniques. * Candidate Generation Metrics: to evaluate how effectively the system identifies a broad yet relevant range of items. * Predictive Metrics: to assess the accuracy of forecasted user preferences. * Ranking Metrics: to evaluate the effectiveness of the order in which recommendations are presented. * Business Metrics: to align the performance of the recommendation system with economic objectives. Our approach emphasizes the contextual application of these metrics and their interdependencies. In this paper, we identify the strengths and limitations of current evaluation practices and highlight the nuanced trade-offs that emerge when optimizing recommendation systems across different metrics. The paper concludes by proposing a framework for selecting and interpreting these metrics to not only improve system performance but also to advance business goals. This work is to aid researchers and practitioners in critically assessing recommendation systems and fosters the development of more nuanced, effective, and economically viable personalization strategies. Our code is available at GitHub - https://github.com/aryan-jadon/Evaluation-Metrics-for-Recommendation-Systems.
Key facts. Cited by 12 papers in the map (data through 7 Oct 2026). Builds on 9 of its 49 references that are in the map. First posted on arXiv 26 Dec 2023.
Builds on
9 of 49 references.
References · 9
- 2020LightGCN: Simplifying and Powering Graph Convolution Network for Recommendationcited by 1,134
- 2015Image-based Recommendations on Styles and Substitutescited by 702
- 2022A Comprehensive Survey of Regression Based Loss Functions for Time Series Forecastingcited by 33
- 2020An Overview of Deep Learning Architectures in Few-Shot Learning Domaincited by 16
- 2020Microsoft Recommenders: Tools to Accelerate Developing Recommender Systemscited by 10
- 2023Leveraging Generative AI Models for Synthetic Data Generation in Healthcare: Balancing Research and Privacycited by 7
- 2022Auto-labelling of Bug Report using Natural Language Processingcited by 4
- 2023A Comparative Study of Text Embedding Models for Semantic Text Similarity in Bug Reportscited by 2
- 2023Global Message Ordering using Distributed Kafka Clusterscited by 1
Built on by
Citing papers per year: 2024: 2; 2025: 8; 2026: 2.
12 papers.
- 2024Evaluating RAG-Fusion with RAGElo: an Automated Elo-based Frameworkcited by 11
- 2024Intersectional Unfairness Discoverycited by 5
- 2025Chunk Twice, Embed Once: A Systematic Study of Segmentation and Representation Trade-offs in Chemistry-Aware Retrieval-Augmented Generationcited by 5
- 2025Enhancing Domain-Specific Retrieval-Augmented Generation: Synthetic Data Generation and Evaluation using Reasoning Modelscited by 4
- 2025Privacy-Utility-Bias Trade-offs for Privacy-Preserving Recommender Systemscited by 2
- 2025Bayesian-Guided Diversity in Sequential Sampling for Recommender Systemscited by 1
- 2025Music Recommendation with Large Language Models: Challenges, Opportunities, and Evaluationcited by 1
- 2025A Framework for Mining Collectively-Behaving Bots in MMORPGscited by 0
- 2025Hier-COS: Making Deep Features Hierarchy-aware via Composition of Orthogonal Subspacescited by 0
- 2025Model-agnostic post-hoc explainability for recommender systemscited by 0
- 2026SRBench: A Comprehensive Benchmark for Sequential Recommendation with Large Language Modelscited by 0
- 2026Can We Steer the Black-Box? Towards Controllability-Centric Evaluation of Recommender Systems with Collaborative Agentscited by 0
- 2026Can We Steer the Black-Box? Towards Controllability-Centric Evaluation of Recommender Systems with Collaborative Agents15 Jul 2026
- 2026SRBench: A Comprehensive Benchmark for Sequential Recommendation with Large Language Models31 Jan 2026
- 2025Privacy-Utility-Bias Trade-offs for Privacy-Preserving Recommender Systems27 Nov 2025
- 2025Music Recommendation with Large Language Models: Challenges, Opportunities, and Evaluation20 Nov 2025
- 2025Model-agnostic post-hoc explainability for recommender systems12 Sep 2025
- 2025Bayesian-Guided Diversity in Sequential Sampling for Recommender Systems22 Jun 2025
- 2025Chunk Twice, Embed Once: A Systematic Study of Segmentation and Representation Trade-offs in Chemistry-Aware Retrieval-Augmented Generation13 Jun 2025
- 2025Hier-COS: Making Deep Features Hierarchy-aware via Composition of Orthogonal Subspaces10 Mar 2025
- 2025Enhancing Domain-Specific Retrieval-Augmented Generation: Synthetic Data Generation and Evaluation using Reasoning Models21 Feb 2025
- 2025A Framework for Mining Collectively-Behaving Bots in MMORPGs15 Jan 2025
- 2024Evaluating RAG-Fusion with RAGElo: an Automated Elo-based Framework20 Jun 2024
- 2024Intersectional Unfairness Discovery31 May 2024