A Data-driven and multi-agent decision support system for time slot management at container terminals: A case study for the Port of Rotterdam

Controlling the departure time of the trucks from a container hub is important to both the traffic and the logistics systems. This, however, requires an intelligent decision support system that can control and manage truck arrival times at terminal gates. This paper introduces an integrated model that can be used to understand, predict, and control logistics and traffic interactions in the port-hinterland ecosystem. This approach is context-aware and makes use of big historical data to predict system states and apply control policies accordingly, on truck inflow and outflow. The control policies ensure multiple stakeholders satisfaction including those of trucking companies, terminal operators, and road traffic agencies. The proposed method consists of five integrated modules orchestrated to systematically steer truckers toward choosing those time slots that are expected to result in lower gate waiting times and more cost-effective schedules. The simulation is supported by real-world data and shows that significant gains can be obtained in the system.