Forms of Understanding for XAI-Explanations
Not on the map. Why?
Abstract (arXiv)
Explainability has become an important topic in computer science and artificial intelligence, leading to a subfield called Explainable Artificial Intelligence (XAI). The goal of providing or seeking explanations is to achieve (better) 'understanding' on the part of the explainee. However, what it means to 'understand' is still not clearly defined, and the concept itself is rarely the subject of scientific investigation. This conceptual article aims to present a model of forms of understanding for XAI-explanations and beyond. From an interdisciplinary perspective bringing together computer science, linguistics, sociology, philosophy and psychology, a definition of understanding and its forms, assessment, and dynamics during the process of giving everyday explanations are explored. Two types of understanding are considered as possible outcomes of explanations, namely enabledness, 'knowing how' to do or decide something, and comprehension, 'knowing that' -- both in different degrees (from shallow to deep). Explanations regularly start with shallow understanding in a specific domain and can lead to deep comprehension and enabledness of the explanandum, which we see as a prerequisite for human users to gain agency. In this process, the increase of comprehension and enabledness are highly interdependent. Against the background of this systematization, special challenges of understanding in XAI are discussed.
Key facts. Cited by 4 papers in the map (data through 7 Oct 2026). Builds on 6 of its 122 references that are in the map. First posted on arXiv 15 Nov 2023.
Builds on
6 of 122 references.
References · 6
- 2016"Why Should I Trust You?": Explaining the Predictions of Any Classifiercited by 5,040
- 2017Explanation in Artificial Intelligence: Insights from the Social Sciencescited by 1,201
- 2020Human-centered Explainable AI: Towards a Reflective Sociotechnical Approachcited by 90
- 2023Explainable AI is Dead, Long Live Explainable AI! Hypothesis-driven decision supportcited by 65
- 2018Contrastive Explanation: A Structural-Model Approachcited by 64
- 2020The Pragmatic Turn in Explainable Artificial Intelligence (XAI)cited by 53
Built on by
Citing papers per year: 2024: 3; 2025: 1.
4 papers.
- 2024Measuring User Understanding in Dialogue-based XAI Systemscited by 6
- 2024Integrating Representational Gestures into Automatically Generated Embodied Explanations and its Effects on Understanding and Interaction Qualitycited by 0
- 2024Explainers' Mental Representations of Explainees' Needs in Everyday Explanationscited by 0
- 2025Healthy Distrust in AI systemscited by 0
- 2025Healthy Distrust in AI systems14 May 2025
- 2024Explainers' Mental Representations of Explainees' Needs in Everyday Explanations13 Nov 2024
- 2024Measuring User Understanding in Dialogue-based XAI Systems13 Aug 2024
- 2024Integrating Representational Gestures into Automatically Generated Embodied Explanations and its Effects on Understanding and Interaction Quality18 Jun 2024