Modeling Choice via Self-Attention

Models of choice are a fundamental input to many now-canonical optimization problems in the field of Operations Management, including assortment, inventory, and price optimization. Naturally, accurate estimation of these models from data is a critical step in the application of these optimization problems in practice. Concurrently, recent advancements in deep learning have sparked interest in integrating these techniques into choice modeling. However, there is a noticeable research gap at the intersection of deep learning and choice modeling, particularly with both theoretical and empirical foundations. Thus motivated, we first propose a choice model that is the first to successfully (both theoretically and practically) leverage a modern neural network architectural concept (self-attention). Theoretically, we show that our attention-based choice model is a low-rank generalization of the Halo Multinomial Logit (Halo-MNL) model. We prove that whereas the Halo-MNL requires Omega(m2) data samples to estimate, where m is the number of products, our model supports a natural nonconvex estimator (in particular, that which a standard neural network implementation would apply) which admits a near-optimal stationary point with O(m) samples. Additionally, we establish the first realistic-scale benchmark for choice model estimation on real data, conducting the most extensive evaluation of existing models to date, thereby highlighting our model's superior performance.