Empathy and Hope: Resource Transfer to Model Inter-country Social Media Dynamics
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Abstract (arXiv)
The ongoing COVID-19 pandemic resulted in significant ramifications for international relations ranging from travel restrictions, global ceasefires, and international vaccine production and sharing agreements. Amidst a wave of infections in India that resulted in a systemic breakdown of healthcare infrastructure, a social welfare organization based in Pakistan offered to procure medical-grade oxygen to assist India -- a nation which was involved in four wars with Pakistan in the past few decades. In this paper, we focus on Pakistani Twitter users' response to the ongoing healthcare crisis in India. While #IndiaNeedsOxygen and #PakistanStandsWithIndia featured among the top-trending hashtags in Pakistan, divisive hashtags such as #EndiaSaySorryToKashmir simultaneously started trending. Against the backdrop of a contentious history including four wars, divisive content of this nature, especially when a country is facing an unprecedented healthcare crisis, fuels further deterioration of relations. In this paper, we define a new task of detecting supportive content and demonstrate that existing NLP for social impact tools can be effectively harnessed for such tasks within a quick turnaround time. We also release the first publicly available data set at the intersection of geopolitical relations and a raging pandemic in the context of India and Pakistan.
Key facts. Cited by 4 papers in the map (data through 7 Oct 2026). First posted on arXiv 17 Jun 2021.
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Citing papers per year: 2021: 1; 2022: 2; 2023: 0; 2024: 0; 2025: 1.
4 papers.
- 2021Hope Speech detection in under-resourced Kannada languagecited by 7
- 2022A Critical Reflection and Forward Perspective on Empathy and Natural Language Processingcited by 4
- 2025Hope vs. Hate: Understanding User Interactions with LGBTQ+ News Content in Mainstream US News Media through the Lens of Hope Speechcited by 2
- 2022Community Learning: Understanding A Community Through NLP for Positive Impactcited by 0
- 2025Hope vs. Hate: Understanding User Interactions with LGBTQ+ News Content in Mainstream US News Media through the Lens of Hope Speech13 Feb 2025
- 2022A Critical Reflection and Forward Perspective on Empathy and Natural Language Processing29 Oct 2022
- 2022Community Learning: Understanding A Community Through NLP for Positive Impact2 Oct 2022
- 2021Hope Speech detection in under-resourced Kannada language10 Aug 2021