Improving Longer-range Dialogue State Tracking
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Abstract (arXiv)
Dialogue state tracking (DST) is a pivotal component in task-oriented dialogue systems. While it is relatively easy for a DST model to capture belief states in short conversations, the task of DST becomes more challenging as the length of a dialogue increases due to the injection of more distracting contexts. In this paper, we aim to improve the overall performance of DST with a special focus on handling longer dialogues. We tackle this problem from three perspectives: 1) A model designed to enable hierarchical slot status prediction; 2) Balanced training procedure for generic and task-specific language understanding; 3) Data perturbation which enhances the model's ability in handling longer conversations. We conduct experiments on the MultiWOZ benchmark, and demonstrate the effectiveness of each component via a set of ablation tests, especially on longer conversations.
Key facts. Cited by 2 papers in the map (data through 14 Oct 2026). Builds on 15 of its 20 references that are in the map. First posted on arXiv 27 Feb 2021.
Builds on
15 of 20 references.
References · 15
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3 more
- 2019Find or Classify? Dual Strategy for Slot-Value Predictions on Multi-Domain Dialog State Trackingcited by 75
- 2020CoCo: Controllable Counterfactuals for Evaluating Dialogue State Trackerscited by 43
- 2019BERT-DST: Scalable End-to-End Dialogue State Tracking with Bidirectional Encoder Representations from Transformercited by 38
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Citing papers per year: 2021: 1; 2022: 1.
2 papers.