Quality Assurance for AI-based Systems: Overview and Challenges
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Abstract (arXiv)
The number and importance of AI-based systems in all domains is growing. With the pervasive use and the dependence on AI-based systems, the quality of these systems becomes essential for their practical usage. However, quality assurance for AI-based systems is an emerging area that has not been well explored and requires collaboration between the SE and AI research communities. This paper discusses terminology and challenges on quality assurance for AI-based systems to set a baseline for that purpose. Therefore, we define basic concepts and characterize AI-based systems along the three dimensions of artifact type, process, and quality characteristics. Furthermore, we elaborate on the key challenges of (1) understandability and interpretability of AI models, (2) lack of specifications and defined requirements, (3) need for validation data and test input generation, (4) defining expected outcomes as test oracles, (5) accuracy and correctness measures, (6) non-functional properties of AI-based systems, (7) self-adaptive and self-learning characteristics, and (8) dynamic and frequently changing environments.
Key facts. Cited by 19 papers in the map (data through 14 Oct 2026). First posted on arXiv 10 Feb 2021.
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Citing papers per year: 2021: 3; 2022: 3; 2023: 3; 2024: 6; 2025: 4.
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- 2023Should ChatGPT be Biased? Challenges and Risks of Bias in Large Language Modelscited by 148
- 2021Characterizing Technical Debt and Antipatterns in AI-Based Systems: A Systematic Mapping Studycited by 21
- 2022Bugs in Machine Learning-based Systems: A Faultload Benchmarkcited by 15
- 2023The Pipeline for the Continuous Development of Artificial Intelligence Models -- Current State of Research and Practicecited by 14
- 2022Interactive Machine Learning: A State of the Art Reviewcited by 6
- 2021Towards a Common Testing Terminology for Software Engineering and Data Science Expertscited by 5
- 2024Maintainability Challenges in ML: A Systematic Literature Reviewcited by 5
- 2021Quality Assurance Challenges for Machine Learning Software Applications During Software Development Life Cycle Phasescited by 4
- 2024A Survey of Neural Network Robustness Assessment in Image Recognitioncited by 3
- 2024Assessing the Auditability of AI-integrating Systems: A Framework and Learning Analytics Case Studycited by 3
- 2022What is Software Quality for AI Engineers? Towards a Thinning of the Fogcited by 2
- 2024Computer Vision Intelligence Test Modeling and Generation: A Case Study on Smart OCRcited by 2
7 more
- 2023Awareness requirement and performance management for adaptive systems: a surveycited by 1
- 2024Cloud-based XAI Services for Assessing Open Repository Models Under Adversarial Attackscited by 1
- 2025Towards Sustainability Model Cardscited by 1
- 2025AgentSLA : Towards a Service Level Agreement for AI Agentscited by 1
- 2024The Impact of Environment Configurations on the Stability of AI-Enabled Systemscited by 0
- 2025Scalability and Maintainability Challenges and Solutions in Machine Learning: Systematic Literature Reviewcited by 0
- 2025Reconsidering Requirements Engineering: Human-AI Collaboration in AI-Native Software Developmentcited by 0
- 2025AgentSLA : Towards a Service Level Agreement for AI Agents4 Nov 2025
- 2025Reconsidering Requirements Engineering: Human-AI Collaboration in AI-Native Software Development5 Oct 2025
- 2025Towards Sustainability Model Cards25 Jul 2025
- 2025Scalability and Maintainability Challenges and Solutions in Machine Learning: Systematic Literature Review15 Apr 2025
- 2024Assessing the Auditability of AI-integrating Systems: A Framework and Learning Analytics Case Study29 Oct 2024
- 2024Computer Vision Intelligence Test Modeling and Generation: A Case Study on Smart OCR14 Sep 2024
- 2024Maintainability Challenges in ML: A Systematic Literature Review17 Aug 2024
- 2024The Impact of Environment Configurations on the Stability of AI-Enabled Systems5 Aug 2024
- 2024A Survey of Neural Network Robustness Assessment in Image Recognition12 Apr 2024
- 2024Cloud-based XAI Services for Assessing Open Repository Models Under Adversarial Attacks22 Jan 2024
- 2023Should ChatGPT be Biased? Challenges and Risks of Bias in Large Language Models7 Apr 2023
- 2023Awareness requirement and performance management for adaptive systems: a survey22 Jan 2023
7 more
- 2023The Pipeline for the Continuous Development of Artificial Intelligence Models -- Current State of Research and Practice21 Jan 2023
- 2022Interactive Machine Learning: A State of the Art Review13 Jul 2022
- 2022Bugs in Machine Learning-based Systems: A Faultload Benchmark24 Jun 2022
- 2022What is Software Quality for AI Engineers? Towards a Thinning of the Fog23 Mar 2022
- 2021Towards a Common Testing Terminology for Software Engineering and Data Science Experts31 Aug 2021
- 2021Quality Assurance Challenges for Machine Learning Software Applications During Software Development Life Cycle Phases3 May 2021
- 2021Characterizing Technical Debt and Antipatterns in AI-Based Systems: A Systematic Mapping Study17 Mar 2021
- 2023Should ChatGPT be Biased? Challenges and Risks of Bias in Large Language Modelscited by 148
- 2021Characterizing Technical Debt and Antipatterns in AI-Based Systems: A Systematic Mapping Studycited by 21
- 2022Bugs in Machine Learning-based Systems: A Faultload Benchmarkcited by 15
- 2023The Pipeline for the Continuous Development of Artificial Intelligence Models -- Current State of Research and Practicecited by 14
- 2022Interactive Machine Learning: A State of the Art Reviewcited by 6
- 2021Towards a Common Testing Terminology for Software Engineering and Data Science Expertscited by 5
- 2024Maintainability Challenges in ML: A Systematic Literature Reviewcited by 5
- 2021Quality Assurance Challenges for Machine Learning Software Applications During Software Development Life Cycle Phasescited by 4
- 2024A Survey of Neural Network Robustness Assessment in Image Recognitioncited by 3
- 2024Assessing the Auditability of AI-integrating Systems: A Framework and Learning Analytics Case Studycited by 3
- 2022What is Software Quality for AI Engineers? Towards a Thinning of the Fogcited by 2
- 2024Computer Vision Intelligence Test Modeling and Generation: A Case Study on Smart OCRcited by 2
12 most cited of 19 All 19 (JSON)
- 2025AgentSLA : Towards a Service Level Agreement for AI Agents4 Nov 2025
- 2025Reconsidering Requirements Engineering: Human-AI Collaboration in AI-Native Software Development5 Oct 2025
- 2025Towards Sustainability Model Cards25 Jul 2025
- 2025Scalability and Maintainability Challenges and Solutions in Machine Learning: Systematic Literature Review15 Apr 2025
- 2024Assessing the Auditability of AI-integrating Systems: A Framework and Learning Analytics Case Study29 Oct 2024
- 2024Computer Vision Intelligence Test Modeling and Generation: A Case Study on Smart OCR14 Sep 2024
- 2024Maintainability Challenges in ML: A Systematic Literature Review17 Aug 2024
- 2024The Impact of Environment Configurations on the Stability of AI-Enabled Systems5 Aug 2024
- 2024A Survey of Neural Network Robustness Assessment in Image Recognition12 Apr 2024
- 2024Cloud-based XAI Services for Assessing Open Repository Models Under Adversarial Attacks22 Jan 2024
- 2023Should ChatGPT be Biased? Challenges and Risks of Bias in Large Language Models7 Apr 2023
- 2023Awareness requirement and performance management for adaptive systems: a survey22 Jan 2023
12 newest of 19 All 19 (JSON)