# Mind the Accent Gap: British Accent Robustness in Speech-Driven Financial Voice Assistants

arXiv: https://arxiv.org/abs/2610.06587 · HTML: https://mlsanity.com/paper/2610.06587/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Placed in Audio-language model reasoning, one of 17 directions in LLM reasoning.
- Builds on 7 of its 22 references that are in the map.
- First posted on arXiv 5 Oct 2026.

## Placed in

- LLM reasoning / [Audio-language model reasoning](https://mlsanity.com/lr/audio-language-model-reasoning/)

## Builds on (most cited first, 7 of 7)

- [MUSAN: A Music, Speech, and Noise Corpus](https://mlsanity.com/paper/1510.08484/) (2015)
- [Qwen3-ASR Technical Report](https://mlsanity.com/paper/2601.21337/) (2026)
- [Canary-1B-v2 & Parakeet-TDT-0.6B-v3: Efficient and High-Performance Models for Multilingual ASR and AST](https://mlsanity.com/paper/2509.14128/) (2025)
- [Stateful Conformer with Cache-based Inference for Streaming Automatic Speech Recognition](https://mlsanity.com/paper/2312.17279/) (2023)
- [Global Performance Disparities Between English-Language Accents in Automatic Speech Recognition](https://mlsanity.com/paper/2208.01157/) (2022)
- [Multimodal Audio-textual Architecture for Robust Spoken Language Understanding](https://mlsanity.com/paper/2306.06819/) (2023)
- [Analyzing Error Propagation in Korean Spoken QA with ASR-LLM Cascades](https://mlsanity.com/paper/2605.17443/) (2026)

## Abstract (arXiv)

AI voice assistants often use Automatic Speech Recognition (ASR) with LLM-based reasoning, yet existing systems struggle with regional British accents, including Scottish, Irish, and Welsh accents, since most ASR models are trained predominantly on American English voice data. Consequently, errors can carry through to the LLM stage, corrupting tool-call arguments and producing wrong or missing responses, which is especially costly in finance. Deployable ASR must also meet tight latency and memory budgets, making an accent-robust model choice even harder. We introduce CavaBench, the first internally collected benchmark of spoken financial queries, and use it to evaluate a range of ASR models and their end-to-end ASR-LLM pipeline behaviour across self-reported British accents. We find that WER strongly predicts downstream tool-calling accuracy (r = -0.93) but can fail to reflect task-level performance, with accent-related failures varying substantially across models and acoustic conditions. These findings guide the design of more inclusive, reliable voice-based financial assistants.
