# DuplexSpeechBench-Document Grounding: Benchmarking Document Grounding and Hallucinations in Voice Agents

arXiv: https://arxiv.org/abs/2610.00316 · HTML: https://mlsanity.com/paper/2610.00316/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Placed in Multimodal and embodied agents, one of 16 directions in LLM agents and tool use.
- Builds on 15 of its 18 references that are in the map.
- First posted on arXiv 29 Sep 2026.

## Placed in

- LLM agents and tool use / [Multimodal and embodied agents](https://mlsanity.com/agents/multimodal-and-embodied-agents/)

## Builds on (most cited first, 15 of 15)

- [Robust Speech Recognition via Large-Scale Weak Supervision](https://mlsanity.com/paper/2212.04356/) (2022)
- [Lost in the Middle: How Language Models Use Long Contexts](https://mlsanity.com/paper/2307.03172/) (2023)
- [LongBench: A Bilingual, Multitask Benchmark for Long Context Understanding](https://mlsanity.com/paper/2308.14508/) (2023)
- [Moshi: a speech-text foundation model for real-time dialogue](https://mlsanity.com/paper/2410.00037/) (2024)
- [SCROLLS: Standardized CompaRison Over Long Language Sequences](https://mlsanity.com/paper/2201.03533/) (2022)
- [Long-Context LLMs Meet RAG: Overcoming Challenges for Long Inputs in RAG](https://mlsanity.com/paper/2410.05983/) (2024)
- [Full-Duplex-Bench: A Benchmark to Evaluate Full-duplex Spoken Dialogue Models on Turn-taking Capabilities](https://mlsanity.com/paper/2503.04721/) (2025)
- [Spoken SQuAD: A Study of Mitigating the Impact of Speech Recognition Errors on Listening Comprehension](https://mlsanity.com/paper/1804.00320/) (2018)
- [Full-Duplex-Bench v1.5: Evaluating Overlap Handling for Full-Duplex Speech Models](https://mlsanity.com/paper/2507.23159/) (2025)
- [Full-Duplex-Bench-v2: A Multi-Turn Evaluation Framework for Duplex Dialogue Systems with an Automated Examiner](https://mlsanity.com/paper/2510.07838/) (2025)
- [Full-Duplex-Bench-v3: Benchmarking Tool Use for Full-Duplex Voice Agents Under Real-World Disfluency](https://mlsanity.com/paper/2604.04847/) (2026)
- [M-Longdoc: A Benchmark For Multimodal Super-Long Document Understanding And A Retrieval-Aware Tuning Framework](https://mlsanity.com/paper/2411.06176/) (2024)
- [τ-Voice: Benchmarking Full-Duplex Voice Agents on Real-World Domains](https://mlsanity.com/paper/2603.13686/) (2026)
- [Long2RAG: Evaluating Long-Context & Long-Form Retrieval-Augmented Generation with Key Point Recall](https://mlsanity.com/paper/2410.23000/) (2024)
- [MTR-DuplexBench: Towards a Comprehensive Evaluation of Multi-Round Conversations for Full-Duplex Speech Language Models](https://mlsanity.com/paper/2511.10262/) (2025)

## Abstract (arXiv)

Voice agents enable low-latency, natural interaction, yet their ability to faithfully ground responses in external documents remains underexplored. We introduce DuplexSpeechBench-Document Grounding (DSB-DG), a benchmark for evaluating document grounding in voice agents across five professional domains. DSB-DG targets three failure modes: Context Saturation, which measures grounding under increasing document length; Grounding Decay, which measures retention of document facts across multi-turn dialogue; and Proactive Grounding, which evaluates whether context re-injection mitigates conversational drift. The benchmark contains 1,636 adversarially verified QA pairs from 50 documents covering five professional domains, and supports fully automatic evaluation of grounding accuracy, hallucination, and response latency. Across systems spanning cascaded, proprietary full-duplex and real-time, and open-weight speech2speech architectures, we find substantial differences in effective grounding capacity. While cascaded pipeline (ASR-LLM-TTS) achieves the highest grounding accuracy, Gemini-Live and GPT-Realtime closely trail behind. Open-weight systems exhibit distinct failure modes, most notably an abrupt context-capacity collapse and multi-turn grounding decay. More broadly, grounding fidelity degrades with context and conversational load, and failures frequently manifest as unsupported generations rather than abstention. We show that contextual grounding as a key unresolved challenge for reliable full-duplex voice agents.