# Referential Uncertainty in Human--AI Collaboration

arXiv: https://arxiv.org/abs/2609.39518 · HTML: https://mlsanity.com/paper/2609.39518/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 21 of its 38 references that are in the map.
- First posted on arXiv 30 Sep 2026.

## Builds on (most cited first, 21 of 21)

- [On Calibration of Modern Neural Networks](https://mlsanity.com/paper/1706.04599/) (2017)
- [Language Models (Mostly) Know What They Know](https://mlsanity.com/paper/2207.05221/) (2022)
- [Can LLMs Express Their Uncertainty? An Empirical Evaluation of Confidence Elicitation in LLMs](https://mlsanity.com/paper/2306.13063/) (2023)
- [Just Ask for Calibration: Strategies for Eliciting Calibrated Confidence Scores from Language Models Fine-Tuned with Human Feedback](https://mlsanity.com/paper/2305.14975/) (2023)
- [Teaching Models to Express Their Uncertainty in Words](https://mlsanity.com/paper/2205.14334/) (2022)
- [Does the Whole Exceed its Parts? The Effect of AI Explanations on Complementary Team Performance](https://mlsanity.com/paper/2006.14779/) (2020)
- [Effect of Confidence and Explanation on Accuracy and Trust Calibration in AI-Assisted Decision Making](https://mlsanity.com/paper/2001.02114/) (2020)
- [CollabLLM: From Passive Responders to Active Collaborators](https://mlsanity.com/paper/2502.00640/) (2025)
- [What Large Language Models Know and What People Think They Know](https://mlsanity.com/paper/2401.13835/) (2024)
- [Relying on the Unreliable: The Impact of Language Models' Reluctance to Express Uncertainty](https://mlsanity.com/paper/2401.06730/) (2024)
- [Appropriate Reliance on AI Advice: Conceptualization and the Effect of Explanations](https://mlsanity.com/paper/2302.02187/) (2023)
- ["I'm Not Sure, But...": Examining the Impact of Large Language Models' Uncertainty Expression on User Reliance and Trust](https://mlsanity.com/paper/2405.00623/) (2024)
- [A Survey of Uncertainty Estimation Methods on Large Language Models](https://mlsanity.com/paper/2503.00172/) (2025)
- [Grounding Gaps in Language Model Generations](https://mlsanity.com/paper/2311.09144/) (2023)
- [Navigating Rifts in Human-LLM Grounding: Study and Benchmark](https://mlsanity.com/paper/2503.13975/) (2025)
- [Language Model Probabilities are Not Calibrated in Numeric Contexts](https://mlsanity.com/paper/2410.16007/) (2024)
- [Causal Evidence that Language Models use Confidence to Drive Behavior](https://mlsanity.com/paper/2603.22161/) (2026)
- [Referential ambiguity and clarification requests: comparing human and LLM behaviour](https://mlsanity.com/paper/2507.10445/) (2025)
- [Reinforcement Learning with Metacognitive Feedback Elicits Faithful Uncertainty Expression in LLMs](https://mlsanity.com/paper/2606.32032/) (2026)
- [Synthetic Clarification and Correction Dialogues about Data-Centric Tasks -- A Teacher-Student Approach](https://mlsanity.com/paper/2503.14167/) (2025)
- [Learning to Trust: How Humans Mentally Recalibrate AI Confidence Signals](https://mlsanity.com/paper/2603.22634/) (2026)

## Abstract (arXiv)

Effective human-AI collaboration requires partners to establish references through interaction, which becomes fragile when descriptions are ambiguous, similar referents compete, or partners see different things. We study referential uncertainty - uncertainty over which candidate object a description refers to - in a collaborative puzzle task where a human Helper instructs an AI Worker to place pieces. The Worker must identify and communicate its uncertainty, and the Helper must recognize and act on it. We show that a separately elicited belief distribution over candidate pieces is better calibrated (ECE 0.15) and better discriminates correct from incorrect placements (AUROC 0.65) than raw action-token probabilities, which are severely overconfident (0.97 mean confidence, ECE 0.44). Across three frontier vision-language models (GPT-4.1, GPT-5, GPT-5.5), this elicited uncertainty rises predictably with instruction vagueness, but not with competing referents in context, even when those increase errors. The models seldom externalize it, asking for clarification on only 3.5-16.7% of turns. In a controlled human study (N=210), participants given only the Worker's default message accept 78% of wrong placements and cannot tell right from wrong (AUC 0.50). Precise descriptions and, especially, well-targeted hedges cut wrong-move acceptance to 36% while largely preserving correct-move acceptance, compensating for missing shared awareness such as not seeing the Worker's action. But this benefit depends on targeting: a deployable hedge derived from the model's own belief entropy inherits that signal's weakness and can do more harm than good. Externalized uncertainty helps a human partner only when it is accurately targeted.
