# Lost in Conversation or Lost in Translation? Diagnosing Multi-Turn Degradation in RAG

arXiv: https://arxiv.org/abs/2609.36700 · HTML: https://mlsanity.com/paper/2609.36700/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Placed in Conversational and speech RAG, one of 15 directions in Retrieval-augmented generation.
- Builds on 41 of its 48 references that are in the map.
- First posted on arXiv 29 Sep 2026.

## Placed in

- Retrieval-augmented generation / [Conversational and speech RAG](https://mlsanity.com/rag/conversational-and-speech-rag/)

## Builds on (most cited first, 30 of 41)

- [Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks](https://mlsanity.com/paper/2005.11401/) (2020)
- [Judging LLM-as-a-Judge with MT-Bench and Chatbot Arena](https://mlsanity.com/paper/2306.05685/) (2023)
- [HotpotQA: A Dataset for Diverse, Explainable Multi-hop Question Answering](https://mlsanity.com/paper/1809.09600/) (2018)
- [Lost in the Middle: How Language Models Use Long Contexts](https://mlsanity.com/paper/2307.03172/) (2023)
- [Retrieval-Augmented Generation for Large Language Models: A Survey](https://mlsanity.com/paper/2312.10997/) (2023)
- [Constructing A Multi-hop QA Dataset for Comprehensive Evaluation of Reasoning Steps](https://mlsanity.com/paper/2011.01060/) (2020)
- [Measuring and Narrowing the Compositionality Gap in Language Models](https://mlsanity.com/paper/2210.03350/) (2022)
- [Interleaving Retrieval with Chain-of-Thought Reasoning for Knowledge-Intensive Multi-Step Questions](https://mlsanity.com/paper/2212.10509/) (2022)
- [MuSiQue: Multihop Questions via Single-hop Question Composition](https://mlsanity.com/paper/2108.00573/) (2021)
- [Large Language Models Can Be Easily Distracted by Irrelevant Context](https://mlsanity.com/paper/2302.00093/) (2023)
- [Quantifying Language Models' Sensitivity to Spurious Features in Prompt Design or: How I learned to start worrying about prompt formatting](https://mlsanity.com/paper/2310.11324/) (2023)
- [WildChat: 1M ChatGPT Interaction Logs in the Wild](https://mlsanity.com/paper/2405.01470/) (2024)
- [C-Pack: Packed Resources For General Chinese Embeddings](https://mlsanity.com/paper/2309.07597/) (2023)
- [RAPTOR: Recursive Abstractive Processing for Tree-Organized Retrieval](https://mlsanity.com/paper/2401.18059/) (2024)
- [LMSYS-Chat-1M: A Large-Scale Real-World LLM Conversation Dataset](https://mlsanity.com/paper/2309.11998/) (2023)
- [LLMs Get Lost In Multi-Turn Conversation](https://mlsanity.com/paper/2505.06120/) (2025)
- [Making Retrieval-Augmented Language Models Robust to Irrelevant Context](https://mlsanity.com/paper/2310.01558/) (2023)
- [LightRAG: Simple and Fast Retrieval-Augmented Generation](https://mlsanity.com/paper/2410.05779/) (2024)
- [HippoRAG: Neurobiologically Inspired Long-Term Memory for Large Language Models](https://mlsanity.com/paper/2405.14831/) (2024)
- [From RAG to Memory: Non-Parametric Continual Learning for Large Language Models](https://mlsanity.com/paper/2502.14802/) (2025)
- [Query Rewriting for Retrieval-Augmented Large Language Models](https://mlsanity.com/paper/2305.14283/) (2023)
- [Open-Domain Question Answering Goes Conversational via Question Rewriting](https://mlsanity.com/paper/2010.04898/) (2020)
- [Multi-hop Reading Comprehension through Question Decomposition and Rescoring](https://mlsanity.com/paper/1906.02916/) (2019)
- [Evaluating Open-Domain Question Answering in the Era of Large Language Models](https://mlsanity.com/paper/2305.06984/) (2023)
- [MT-Eval: A Multi-Turn Capabilities Evaluation Benchmark for Large Language Models](https://mlsanity.com/paper/2401.16745/) (2024)
- [Plan-on-Graph: Self-Correcting Adaptive Planning of Large Language Model on Knowledge Graphs](https://mlsanity.com/paper/2410.23875/) (2024)
- [CONQRR: Conversational Query Rewriting for Retrieval with Reinforcement Learning](https://mlsanity.com/paper/2112.08558/) (2021)
- [Evaluating the Zero-shot Robustness of Instruction-tuned Language Models](https://mlsanity.com/paper/2306.11270/) (2023)
- [Think-on-Graph 2.0: Deep and Faithful Large Language Model Reasoning with Knowledge-guided Retrieval Augmented Generation](https://mlsanity.com/paper/2407.10805/) (2024)
- [ConvGQR: Generative Query Reformulation for Conversational Search](https://mlsanity.com/paper/2305.15645/) (2023)

## Abstract (arXiv)

When conversing with large language models (LLMs), users often begin with a simple question and build towards a multi-hop question through follow-up turns. Retrieval-augmented generation (RAG) and its graph-based variant (GraphRAG) have become the dominant approaches for grounding LLM responses in external evidence, yet both are evaluated almost exclusively on single-turn, fully specified queries. We systematically investigate this evaluation mismatch through a large-scale simulation study. Building on prior work on multi-turn LLM evaluation, we transform questions from multi-hop question answering (QA) benchmarks into underspecified conversations and evaluate ten LLM assistants with eight retrieval systems across 1.5 million simulated conversations. Our findings reveal that multi-turn interaction causes widespread performance degradation, incurring relative performance drops of up to 21% and increasing unreliability by 47%, making RAG systems simultaneously less accurate and less reliable. We identify two distinct failure modes behind this degradation. Systems are either lost in translation, where conversational rephrasing distorts the retrieval query, or lost in conversation, where retrieval succeeds but the LLM fails to synthesize evidence distributed across turns.