# AdaptArena: Evaluating Test-Time Personalization of Web Agents

arXiv: https://arxiv.org/abs/2609.36488 · HTML: https://mlsanity.com/paper/2609.36488/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Placed in Agentic recommender systems, one of 16 directions in LLM agents and tool use.
- Builds on 34 of its 45 references that are in the map.
- First posted on arXiv 29 Sep 2026.

## Placed in

- LLM agents and tool use / [Agentic recommender systems](https://mlsanity.com/agents/agentic-recommender-systems/)

## Builds on (most cited first, 30 of 34)

- [ReAct: Synergizing Reasoning and Acting in Language Models](https://mlsanity.com/paper/2210.03629/) (2022)
- [Toolformer: Language Models Can Teach Themselves to Use Tools](https://mlsanity.com/paper/2302.04761/) (2023)
- [Voyager: An Open-Ended Embodied Agent with Large Language Models](https://mlsanity.com/paper/2305.16291/) (2023)
- [ToolLLM: Facilitating Large Language Models to Master 16000+ Real-world APIs](https://mlsanity.com/paper/2307.16789/) (2023)
- [A Survey on LLM-as-a-Judge](https://mlsanity.com/paper/2411.15594/) (2024)
- [τ-bench: A Benchmark for Tool-Agent-User Interaction in Real-World Domains](https://mlsanity.com/paper/2406.12045/) (2024)
- [WebShop: Towards Scalable Real-World Web Interaction with Grounded Language Agents](https://mlsanity.com/paper/2207.01206/) (2022)
- [Mind2Web: Towards a Generalist Agent for the Web](https://mlsanity.com/paper/2306.06070/) (2023)
- [OSWorld: Benchmarking Multimodal Agents for Open-Ended Tasks in Real Computer Environments](https://mlsanity.com/paper/2404.07972/) (2024)
- [ALFRED: A Benchmark for Interpreting Grounded Instructions for Everyday Tasks](https://mlsanity.com/paper/1912.01734/) (2019)
- [Large Language Models](https://mlsanity.com/paper/2307.05782/) (2023)
- [AndroidWorld: A Dynamic Benchmarking Environment for Autonomous Agents](https://mlsanity.com/paper/2405.14573/) (2024)
- [WebVoyager: Building an End-to-End Web Agent with Large Multimodal Models](https://mlsanity.com/paper/2401.13919/) (2024)
- [Agent Workflow Memory](https://mlsanity.com/paper/2409.07429/) (2024)
- [WorkArena: How Capable Are Web Agents at Solving Common Knowledge Work Tasks?](https://mlsanity.com/paper/2403.07718/) (2024)
- [EmbodiedGPT: Vision-Language Pre-Training via Embodied Chain of Thought](https://mlsanity.com/paper/2305.15021/) (2023)
- [SkillWeaver: Web Agents can Self-Improve by Discovering and Honing Skills](https://mlsanity.com/paper/2504.07079/) (2025)
- [Mobile-Agent-v3: Fundamental Agents for GUI Automation](https://mlsanity.com/paper/2508.15144/) (2025)
- [WebLINX: Real-World Website Navigation with Multi-Turn Dialogue](https://mlsanity.com/paper/2402.05930/) (2024)
- [The BrowserGym Ecosystem for Web Agent Research](https://mlsanity.com/paper/2412.05467/) (2024)
- [Do LLMs Recognize Your Preferences? Evaluating Personalized Preference Following in LLMs](https://mlsanity.com/paper/2502.09597/) (2025)
- [Scaling Computer-Use Grounding via User Interface Decomposition and Synthesis](https://mlsanity.com/paper/2505.13227/) (2025)
- [Hello Again! LLM-powered Personalized Agent for Long-term Dialogue](https://mlsanity.com/paper/2406.05925/) (2024)
- [Inducing Programmatic Skills for Agentic Tasks](https://mlsanity.com/paper/2504.06821/) (2025)
- [GTA: A Benchmark for General Tool Agents](https://mlsanity.com/paper/2407.08713/) (2024)
- [Large Language Models Empowered Personalized Web Agents](https://mlsanity.com/paper/2410.17236/) (2024)
- [Aligning LLMs with Individual Preferences via Interaction](https://mlsanity.com/paper/2410.03642/) (2024)
- [Integrating Summarization and Retrieval for Enhanced Personalization via Large Language Models](https://mlsanity.com/paper/2310.20081/) (2023)
- [Creating General User Models from Computer Use](https://mlsanity.com/paper/2505.10831/) (2025)
- [CUPID: Evaluating Personalized and Contextualized Alignment of LLMs from Interactions](https://mlsanity.com/paper/2508.01674/) (2025)

## Abstract (arXiv)

Large language model (LLM) agents have demonstrated strong performance on complex web navigation tasks, yet they remain brittle in real-world settings where user intentions are underspecified and preferences are heterogeneous. In practice, users rarely provide explicit profiles, requiring agents to infer latent preferences from implicit signals. Despite its importance for deployment, this problem setting is largely underexplored in existing benchmarks. To address this gap, we introduce AdaptArena, a benchmark for evaluating test-time personalization of web agents via implicit preference inference. AdaptArena consists of 480 tasks, featuring both single-preference and double-preference scenarios. Each evaluation task must be solved by retrieving and leveraging the most relevant historical user trajectory that implicitly encodes the target preference. In addition, we introduce AdaptiveAgent, a retrieval-based framework for standardized evaluation of implicit preference inference. Experiments reveal a substantial performance gap: while oracle agents with access to ground-truth preferences achieve an 82.92% success rate, the evaluated LLM agents using our framework reach at most 15.62%. Furthermore, we find that correctly inferring user preferences is necessary but not sufficient for task success, as execution failures in downstream web interactions remain a significant bottleneck even when agents align with the target preference. These findings highlight implicit preference inference and robust action grounding as key challenges for deploying reliable, user-facing web agents. We release our code: https://github.com/McGill-NLP/web-agents-test-time-adaptations