# From Visual Feedback to Textual Reviews: A Multi-Agent Vision-Language Framework for Image-Grounded Review Assistance

arXiv: https://arxiv.org/abs/2609.14761 · HTML: https://mlsanity.com/paper/2609.14761/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 31 of its 48 references that are in the map.
- First posted on arXiv 13 Sep 2026.

## Builds on (most cited first, 30 of 31)

- [Deep Residual Learning for Image Recognition](https://mlsanity.com/paper/1512.03385/) (2015)
- [An Image is Worth 16x16 Words: Transformers for Image Recognition at Scale](https://mlsanity.com/paper/2010.11929/) (2020)
- [Very Deep Convolutional Networks for Large-Scale Image Recognition](https://mlsanity.com/paper/1409.1556/) (2014)
- [The Llama 3 Herd of Models](https://mlsanity.com/paper/2407.21783/) (2024)
- [LoRA: Low-Rank Adaptation of Large Language Models](https://mlsanity.com/paper/2106.09685/) (2021)
- [Sentence-BERT: Sentence Embeddings using Siamese BERT-Networks](https://mlsanity.com/paper/1908.10084/) (2019)
- [DINOv2: Learning Robust Visual Features without Supervision](https://mlsanity.com/paper/2304.07193/) (2023)
- [Visual Instruction Tuning](https://mlsanity.com/paper/2304.08485/) (2023)
- [BERTScore: Evaluating Text Generation with BERT](https://mlsanity.com/paper/1904.09675/) (2019)
- [BLIP: Bootstrapping Language-Image Pre-training for Unified Vision-Language Understanding and Generation](https://mlsanity.com/paper/2201.12086/) (2022)
- [A ConvNet for the 2020s](https://mlsanity.com/paper/2201.03545/) (2022)
- [Wide Residual Networks](https://mlsanity.com/paper/1605.07146/) (2016)
- [CLIPScore: A Reference-free Evaluation Metric for Image Captioning](https://mlsanity.com/paper/2104.08718/) (2021)
- [Show, Attend and Tell: Neural Image Caption Generation with Visual Attention](https://mlsanity.com/paper/1502.03044/) (2015)
- [Swin Transformer V2: Scaling Up Capacity and Resolution](https://mlsanity.com/paper/2111.09883/) (2021)
- [ShuffleNet V2: Practical Guidelines for Efficient CNN Architecture Design](https://mlsanity.com/paper/1807.11164/) (2018)
- [EfficientNetV2: Smaller Models and Faster Training](https://mlsanity.com/paper/2104.00298/) (2021)
- [SqueezeNet: AlexNet-level accuracy with 50x fewer parameters and <0.5MB model size](https://mlsanity.com/paper/1602.07360/) (2016)
- [Designing Network Design Spaces](https://mlsanity.com/paper/2003.13678/) (2020)
- [Neural Network Acceptability Judgments](https://mlsanity.com/paper/1805.12471/) (2018)
- [CvT: Introducing Convolutions to Vision Transformers](https://mlsanity.com/paper/2103.15808/) (2021)
- [Show and Tell: A Neural Image Caption Generator](https://mlsanity.com/paper/1411.4555/) (2014)
- [BARTScore: Evaluating Generated Text as Text Generation](https://mlsanity.com/paper/2106.11520/) (2021)
- [MaxViT: Multi-Axis Vision Transformer](https://mlsanity.com/paper/2204.01697/) (2022)
- [LeViT: a Vision Transformer in ConvNet's Clothing for Faster Inference](https://mlsanity.com/paper/2104.01136/) (2021)
- [MoverScore: Text Generation Evaluating with Contextualized Embeddings and Earth Mover Distance](https://mlsanity.com/paper/1909.02622/) (2019)
- [JudgeLM: Fine-tuned Large Language Models are Scalable Judges](https://mlsanity.com/paper/2310.17631/) (2023)
- [SmolVLM: Redefining small and efficient multimodal models](https://mlsanity.com/paper/2504.05299/) (2025)
- [UniversalNER: Targeted Distillation from Large Language Models for Open Named Entity Recognition](https://mlsanity.com/paper/2308.03279/) (2023)
- [Robust Image Sentiment Analysis Using Progressively Trained and Domain Transferred Deep Networks](https://mlsanity.com/paper/1509.06041/) (2015)

## Abstract (arXiv)

Visual feedback in the form of user-uploaded images and videos is becoming increasingly common in e-commerce platforms because it provides authentic evidence of product quality, defects, packaging conditions, and real-world usage. However, visual feedback alone often lacks the contextual explanations and subjective opinions necessary for informed decision-making, while many users provide limited textual feedback due to the effort required to compose detailed reviews. To bridge this gap, we introduce image-grounded review assistance, a novel task that aims to generate editable review drafts from user-uploaded product images. Unlike conventional image captioning, which focuses on objective visual description, the proposed task requires product-specific understanding, sentiment estimation, and evidence-driven review composition under challenging real-world conditions, including degraded image quality, excessive zoom-in, target ambiguity, and partial product visibility. We propose a multi-agent vision-language framework consisting of four specialised roles: product grounding, visual sentiment estimation, visual evidence generation, and review synthesis. The framework employs explicit intermediate representations, including product entities, predicted ratings, and evidence summaries, to improve interpretability and visual grounding. Experiments on a curated subset of the Amazon Reviews Electronics dataset demonstrate the feasibility of generating coherent, product-aware, and sentiment-aware review drafts from visual feedback. To the best of our knowledge, this is the first study to formulate image-grounded review assistance as a multi-agent vision-language reasoning problem, providing a practical step toward AI-assisted review authoring in e-commerce systems.
