# Finishing the Task Is Not Enough: Evaluating Agent Resilience and Considerate Participation under Accumulating Challenge

arXiv: https://arxiv.org/abs/2609.10724 · HTML: https://mlsanity.com/paper/2609.10724/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 28 of its 49 references that are in the map.
- First posted on arXiv 9 Sep 2026.

## Builds on (most cited first, 28 of 28)

- [OpenVLA: An Open-Source Vision-Language-Action Model](https://mlsanity.com/paper/2406.09246/) (2024)
- [WebArena: A Realistic Web Environment for Building Autonomous Agents](https://mlsanity.com/paper/2307.13854/) (2023)
- [AgentBench: Evaluating LLMs as Agents](https://mlsanity.com/paper/2308.03688/) (2023)
- [Language Models Don't Always Say What They Think: Unfaithful Explanations in Chain-of-Thought Prompting](https://mlsanity.com/paper/2305.04388/) (2023)
- [Towards Understanding Sycophancy in Language Models](https://mlsanity.com/paper/2310.13548/) (2023)
- [Does Reinforcement Learning Really Incentivize Reasoning Capacity in LLMs Beyond the Base Model?](https://mlsanity.com/paper/2504.13837/) (2025)
- [Why Do Multi-Agent LLM Systems Fail?](https://mlsanity.com/paper/2503.13657/) (2025)
- [Identifying the Risks of LM Agents with an LM-Emulated Sandbox](https://mlsanity.com/paper/2309.15817/) (2023)
- [AgentHarm: A Benchmark for Measuring Harmfulness of LLM Agents](https://mlsanity.com/paper/2410.09024/) (2024)
- [LLMs Get Lost In Multi-Turn Conversation](https://mlsanity.com/paper/2505.06120/) (2025)
- [HealthBench: Evaluating Large Language Models Towards Improved Human Health](https://mlsanity.com/paper/2505.08775/) (2025)
- [Agent Security Bench (ASB): Formalizing and Benchmarking Attacks and Defenses in LLM-based Agents](https://mlsanity.com/paper/2410.02644/) (2024)
- [SOTOPIA: Interactive Evaluation for Social Intelligence in Language Agents](https://mlsanity.com/paper/2310.11667/) (2023)
- [AgentBoard: An Analytical Evaluation Board of Multi-turn LLM Agents](https://mlsanity.com/paper/2401.13178/) (2024)
- [Agentic Misalignment: How LLMs Could Be Insider Threats](https://mlsanity.com/paper/2510.05179/) (2025)
- [Know Your Limits: A Survey of Abstention in Large Language Models](https://mlsanity.com/paper/2407.18418/) (2024)
- [ReWiND: Language-Guided Rewards Teach Robot Policies without New Demonstrations](https://mlsanity.com/paper/2505.10911/) (2025)
- [Emotion Concepts and their Function in a Large Language Model](https://mlsanity.com/paper/2604.07729/) (2026)
- [Agentic Reinforcement Learning with Implicit Step Rewards](https://mlsanity.com/paper/2509.19199/) (2025)
- [World Model for Robot Learning: A Comprehensive Survey](https://mlsanity.com/paper/2605.00080/) (2026)
- [Agents' Last Exam](https://mlsanity.com/paper/2606.05405/) (2026)
- [PhysicianBench: Evaluating LLM Agents in Real-World EHR Environments](https://mlsanity.com/paper/2605.02240/) (2026)
- [Shallow Robustness, Deep Vulnerabilities: Multi-Turn Evaluation of Medical LLMs](https://mlsanity.com/paper/2510.12255/) (2025)
- [REX: Designing User-centered Repair and Explanations to Address Robot Failures](https://mlsanity.com/paper/2405.16710/) (2024)
- [Reinforcement Learning from Human Feedback with High-Confidence Safety Constraints](https://mlsanity.com/paper/2506.08266/) (2025)
- [Editing with AI: How Doctors Refine LLM-Generated Answers to Patient Queries](https://mlsanity.com/paper/2511.19940/) (2025)
- [Towards Considerate Embodied AI: Co-Designing Situated Multi-Site Healthcare Robots from Abstract Concepts to High-Fidelity Prototypes](https://mlsanity.com/paper/2602.03054/) (2026)
- [Before Humans Join the Team: Diagnosing Coordination Failures in Healthcare Robot Team Simulation](https://mlsanity.com/paper/2508.04691/) (2025)

## Abstract (arXiv)

Sustained deployment of generative AI agents requires more than isolated task success. Agents must remain useful across repeated interactions, changing conditions, and dependencies on people within shared workflows, especially as technical, human, and operational disruptions accumulate over time. We propose operational resilience and considerate participation as two complementary aspects of evaluating such agents: the former captures how agents recover from blocked work while preserving progress and communicating their limits, and the latter captures how their adaptation accounts for affected people, role boundaries, and the surrounding workflow. Yet both remain underexplored under accumulating challenge. We study 120 simulated healthcare trajectories across two generative AI models and twelve stakeholder-derived tasks under light, medium, and heavy challenge. We compare textual action plans, prompted internal assessments, and quantitative structured workload and affect reports to examine how agent behavior and reported state change as challenge accumulates. Regarding operational resilience, agents shift from self-directed recovery toward greater human dependence, while reporting increasing workload and negative affect in structured reports but seldom expressing strain in textual responses. Regarding considerate participation, agents broaden from task-focused adaptation toward task reframing, attention to others, role-boundary adjustment, and wider coordination, with distinct patterns across actions and internal assessments. From these findings, we derive five deployment dilemmas involving persistence, attention, role boundaries, state disclosure, and escalation that require stakeholder specification, further informing technical implications for learning, situated evaluation, and embodied adaptation.
