# SpeakPay: Domain-Adaptive LoRA Fine-Tuning of Whisper for Low-Resource Nepali Financial Speech Recognition

arXiv: https://arxiv.org/abs/2609.01737 · HTML: https://mlsanity.com/paper/2609.01737/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 9 of its 18 references that are in the map.
- First posted on arXiv 1 Sep 2026.

## Builds on (most cited first, 9 of 9)

- [Robust Speech Recognition via Large-Scale Weak Supervision](https://mlsanity.com/paper/2212.04356/) (2022)
- [wav2vec 2.0: A Framework for Self-Supervised Learning of Speech Representations](https://mlsanity.com/paper/2006.11477/) (2020)
- [FLEURS: Few-shot Learning Evaluation of Universal Representations of Speech](https://mlsanity.com/paper/2205.12446/) (2022)
- [Scaling Speech Technology to 1,000+ Languages](https://mlsanity.com/paper/2305.13516/) (2023)
- [Distil-Whisper: Robust Knowledge Distillation via Large-Scale Pseudo Labelling](https://mlsanity.com/paper/2311.00430/) (2023)
- [Semantic Distance: A New Metric for ASR Performance Analysis Towards Spoken Language Understanding](https://mlsanity.com/paper/2104.02138/) (2021)
- [IndicSUPERB: A Speech Processing Universal Performance Benchmark for Indian languages](https://mlsanity.com/paper/2208.11761/) (2022)
- [Multi-task RNN-T with Semantic Decoder for Streamable Spoken Language Understanding](https://mlsanity.com/paper/2204.00558/) (2022)
- [Toward Accessible Mobile Money: A Voice-Driven, Biometrically Secured USSD Automation Framework for Visually Impaired Users](https://mlsanity.com/paper/2605.31375/) (2026)

## Abstract (arXiv)

Mobile payment applications in Nepal are graphically mediated and largely inaccessible to visually impaired users. This paper presents SpeakPay, a voice-first digital wallet, and documents the central technical contribution: a controlled study of domain adaptation for low-resource financial speech recognition. We introduce NepFinSpeech-403, a 403-utterance dataset of Nepali financial voice commands (send, load, and balance operations spanning 237 unique numerals), and fine-tune Whisper large-v2 with LoRA. On the held-out test set, the domain-adapted model reduces Word Error Rate from 129.95% (zero-shot baseline) to 42.58% --- a 67.2% relative reduction --- and improves Devanagari numeral recognition accuracy from 0.0% to 73.9%. We find that word-level metrics understate the practical task-level impact: domain adaptation improves the Transaction Success Rate from 1.67% to 33.33%, a roughly 20x gain. The improvement is consistent at the individual-utterance level (sign test, p < 10-17) and across all command types. A data efficiency analysis shows that as few as 100 domain-specific utterances are sufficient to halve the zero-shot WER, with performance plateauing around 300 examples. Error analysis reveals systematic numeral confusion patterns (zero insertion/deletion, prefix hallucination) that account for the majority of remaining transaction failures. The trained system is deployed as a publicly accessible voice-first web application. All code, dataset, model weights, and this paper are released at https://github.com/subedibiraj/speakpay.
