# IAPO: Influence-Aware Policy Optimization for Credit Assignment in Multi-Turn Service Agents

arXiv: https://arxiv.org/abs/2608.24588 · HTML: https://mlsanity.com/paper/2608.24588/

## Key facts

- Cited by 1 papers in the map (data through 14 Oct 2026).
- Placed in Reinforcement learning for LLM agents, one of 16 directions in LLM agents and tool use.
- Builds on 42 of its 49 references that are in the map.
- First posted on arXiv 25 Aug 2026.

## Placed in

- LLM agents and tool use / [Reinforcement learning for LLM agents](https://mlsanity.com/agents/reinforcement-learning-for-llm-agents/)

## Builds on (most cited first, 30 of 42)

- [GPT-4 Technical Report](https://mlsanity.com/paper/2303.08774/) (2023)
- [Proximal Policy Optimization Algorithms](https://mlsanity.com/paper/1707.06347/) (2017)
- [DeepSeekMath: Pushing the Limits of Mathematical Reasoning in Open Language Models](https://mlsanity.com/paper/2402.03300/) (2024)
- [Qwen3 Technical Report](https://mlsanity.com/paper/2505.09388/) (2025)
- [ReAct: Synergizing Reasoning and Acting in Language Models](https://mlsanity.com/paper/2210.03629/) (2022)
- [Toolformer: Language Models Can Teach Themselves to Use Tools](https://mlsanity.com/paper/2302.04761/) (2023)
- [Let's Verify Step by Step](https://mlsanity.com/paper/2305.20050/) (2023)
- [DAPO: An Open-Source LLM Reinforcement Learning System at Scale](https://mlsanity.com/paper/2503.14476/) (2025)
- [WebArena: A Realistic Web Environment for Building Autonomous Agents](https://mlsanity.com/paper/2307.13854/) (2023)
- [ToolLLM: Facilitating Large Language Models to Master 16000+ Real-world APIs](https://mlsanity.com/paper/2307.16789/) (2023)
- [τ-bench: A Benchmark for Tool-Agent-User Interaction in Real-World Domains](https://mlsanity.com/paper/2406.12045/) (2024)
- [Gorilla: Large Language Model Connected with Massive APIs](https://mlsanity.com/paper/2305.15334/) (2023)
- [WebShop: Towards Scalable Real-World Web Interaction with Grounded Language Agents](https://mlsanity.com/paper/2207.01206/) (2022)
- [Mind2Web: Towards a Generalist Agent for the Web](https://mlsanity.com/paper/2306.06070/) (2023)
- [ALFWorld: Aligning Text and Embodied Environments for Interactive Learning](https://mlsanity.com/paper/2010.03768/) (2020)
- [GAIA: a benchmark for General AI Assistants](https://mlsanity.com/paper/2311.12983/) (2023)
- [Group Sequence Policy Optimization](https://mlsanity.com/paper/2507.18071/) (2025)
- [MultiWOZ -- A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling](https://mlsanity.com/paper/1810.00278/) (2018)
- [PyTorch FSDP: Experiences on Scaling Fully Sharded Data Parallel](https://mlsanity.com/paper/2304.11277/) (2023)
- [τ2-Bench: Evaluating Conversational Agents in a Dual-Control Environment](https://mlsanity.com/paper/2506.07982/) (2025)
- [API-Bank: A Comprehensive Benchmark for Tool-Augmented LLMs](https://mlsanity.com/paper/2304.08244/) (2023)
- [Process Reinforcement through Implicit Rewards](https://mlsanity.com/paper/2502.01456/) (2025)
- [Group-in-Group Policy Optimization for LLM Agent Training](https://mlsanity.com/paper/2505.10978/) (2025)
- [RAGEN: Understanding Self-Evolution in LLM Agents via Multi-Turn Reinforcement Learning](https://mlsanity.com/paper/2504.20073/) (2025)
- [MINT: Evaluating LLMs in Multi-turn Interaction with Tools and Language Feedback](https://mlsanity.com/paper/2309.10691/) (2023)
- [Step-DPO: Step-wise Preference Optimization for Long-chain Reasoning of LLMs](https://mlsanity.com/paper/2406.18629/) (2024)
- [ArCHer: Training Language Model Agents via Hierarchical Multi-Turn RL](https://mlsanity.com/paper/2402.19446/) (2024)
- [ToolACE: Winning the Points of LLM Function Calling](https://mlsanity.com/paper/2409.00920/) (2024)
- [RUDDER: Return Decomposition for Delayed Rewards](https://mlsanity.com/paper/1806.07857/) (2018)
- [SWEET-RL: Training Multi-Turn LLM Agents on Collaborative Reasoning Tasks](https://mlsanity.com/paper/2503.15478/) (2025)

## Built on by (most cited first, 1 of 1)

- [QwenGyre: An Elastic Reinforcement Learning Framework for Training xLong-Horizon Agents](https://mlsanity.com/paper/2609.33848/) (2026)

## Abstract (arXiv)

Large Language Model (LLM) agents increasingly solve long-horizon tasks through multi-turn interactions with users and external tools. In these settings, relevant task information often unfolds over time rather than being fully specified at the initial prompt. Service agents make this challenge especially concrete: users may clarify or revise their goals, while tool responses provide information needed for subsequent decisions. Thus, a final reward alone cannot indicate which actions contributed to resolving the task. Recent methods rely on comparative evidence from other trajectories or resampled continuations, or on separately constructed step-level learning signals, to refine credit. However, a completed rollout already records how information and errors flow between agent actions. We introduce Influence-Aware Policy Optimization (IAPO), which represents each rollout as a typed influence-dependency graph over trainable agent actions, with user and tool observations serving as evidence. IAPO converts support-use and failed-use structure into routing weights that redistribute the same trajectory-level advantage. Experiments with Qwen3-4B and Qwen3-8B demonstrate superior performance over multi-turn reinforcement learning (RL) baselines across three service-agent benchmarks: τ2-Bench, UserBench, and AgentChangeBench. BFCL-v4 Multi-Turn further shows that these gains do not compromise multi-turn function-calling performance. This work advances the understanding of credit assignment in multi-turn user interactions and provides a principled approach to training service agents from sparse outcome feedback.