# Multimodal Rapport Estimation in Real-World HRI

arXiv: https://arxiv.org/abs/2608.18401 · HTML: https://mlsanity.com/paper/2608.18401/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 5 of its 29 references that are in the map.
- First posted on arXiv 19 Aug 2026.

## Builds on (most cited first, 5 of 5)

- [Robust Speech Recognition via Large-Scale Weak Supervision](https://mlsanity.com/paper/2212.04356/) (2022)
- [HuBERT: Self-Supervised Speech Representation Learning by Masked Prediction of Hidden Units](https://mlsanity.com/paper/2106.07447/) (2021)
- [Sentence-T5: Scalable Sentence Encoders from Pre-trained Text-to-Text Models](https://mlsanity.com/paper/2108.08877/) (2021)
- [Connection-Coordination Rapport (CCR) Scale: A Dual-Factor Scale to Measure Human-Robot Rapport](https://mlsanity.com/paper/2501.11887/) (2025)
- [Breaking the 15% Barrier: A Real-World Data-Driven System for Proactive Social Robot Triggered by User Nonverbal Cues](https://mlsanity.com/paper/2607.11633/) (2026)

## Abstract (arXiv)

Evaluating interaction quality in real-world HRI is an important challenge. If interaction quality can be estimated reliably, the results can be used to improve dialogue strategies and ultimately enable robots to adapt their behavior autonomously. However, existing automatic evaluation methods have been developed primarily in controlled laboratory settings, and it remains unclear whether they can be directly applied to real-world environments, where users are free to disengage and multi-party participation may arise naturally. In this study, we investigate the automatic estimation of third-party-rated rapport scores using 62 sessions of multimodal recordings collected in a Japanese drugstore. We compare zero-shot LLMs, pretrained text, audio, and visual models, and their prediction-level fusion. The results show that, in real-world HRI, zero-shot LLMs achieve strong performance, while audio and visual models tend to provide complementary information. In particular, Gemini 2.5 Flash performs strongly as a single model, and a fusion model combining Gemini (text) with HuBERT and V-JEPA performs best overall. Further analyses showed that estimation performance varied across interaction-duration and group-size conditions. These findings suggest that rapport estimation in real-world HRI requires evaluation and model design that account for contextual variability beyond that assumed in laboratory settings.