# An Explainable Agentic System for Detection of Conversational Scams with Summary-Based Memory

arXiv: https://arxiv.org/abs/2607.11707 · HTML: https://mlsanity.com/paper/2607.11707/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Placed in Agent threats, guardrails and governance, one of 16 directions in LLM agents and tool use.
- Builds on 12 of its 40 references that are in the map.
- First posted on arXiv 13 Jul 2026.

## Placed in

- LLM agents and tool use / [Agent threats, guardrails and governance](https://mlsanity.com/agents/agent-threats-guardrails-and-governance/)

## Builds on (most cited first, 12 of 12)

- [Extracting Training Data from Large Language Models](https://mlsanity.com/paper/2012.07805/) (2020)
- [Evaluating Very Long-Term Conversational Memory of LLM Agents](https://mlsanity.com/paper/2402.17753/) (2024)
- [MultiWOZ -- A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling](https://mlsanity.com/paper/1810.00278/) (2018)
- [DailyDialog: A Manually Labelled Multi-turn Dialogue Dataset](https://mlsanity.com/paper/1710.03957/) (2017)
- [LLMs Get Lost In Multi-Turn Conversation](https://mlsanity.com/paper/2505.06120/) (2025)
- [Deal or No Deal? End-to-End Learning for Negotiation Dialogues](https://mlsanity.com/paper/1706.05125/) (2017)
- [Are Large Pre-Trained Language Models Leaking Your Personal Information?](https://mlsanity.com/paper/2205.12628/) (2022)
- [SoK: The Privacy Paradox of Large Language Models: Advancements, Privacy Risks, and Mitigation](https://mlsanity.com/paper/2506.12699/) (2025)
- [An Explorative Study of Pig Butchering Scams](https://mlsanity.com/paper/2412.15423/) (2024)
- [Love, Lies, and Language Models: Investigating AI's Role in Romance-Baiting Scams](https://mlsanity.com/paper/2512.16280/) (2025)
- [The Anatomy of Conversational Scams: A Topic-Based Red Teaming Analysis of Multi-Turn Interactions in LLMs](https://mlsanity.com/paper/2601.03134/) (2026)
- [Regulatory gray areas of LLM Terms](https://mlsanity.com/paper/2601.08415/) (2026)

## Abstract (arXiv)

Following the rapid progress of generative Artificial Intelligence, there is a growing threat posed by conversational scams. These scams often span over multiple weeks or months, gradually build trust and request for money or sensitive information. Existing scam-detection systems mainly focus on isolated messages, which renders them inadequate against this evolving threat. This paper extends single-message phishing detection and presents an explainable agentic system for detecting sophisticated conversational scams. It also introduces ConScamBench-278, an initial public multi-category benchmark for conversational scam detection spanning eight scam types, released to support reproducible evaluation and future expansion. On isolated messages the single-message detector attains 100% phishing recall, while the conversation-level detector identifies all conversational scams in the public LoveFraud02 corpus (83/83) and reaches 97.8% accuracy (95% CI [95.4, 99.0]) on ConScamBench-278. Two user studies (N = 100 and N = 45) further motivate the system: participants report frequently experiencing uncertainty when judging suspicious conversations. In an uncontrolled pre/post comparison, users self-reported trust, self-confidence, and perceived need for AI-based scam detection all increased (p < 0.001, Wilcoxon signed-rank). The system also receives a System Usability Scale score of 74.7 (95% CI [72.5, 76.9]), above the established usability benchmark.
