# A Multi-Dataset Benchmark for Evaluating LLM Agents in Microservice Failure Diagnosis

arXiv: https://arxiv.org/abs/2606.29193 · HTML: https://mlsanity.com/paper/2606.29193/

## Key facts

- Cited by 1 papers in the map (data through 14 Oct 2026).
- Placed in Software engineering coding agents, one of 16 directions in LLM agents and tool use.
- Builds on 7 of its 24 references that are in the map.
- First posted on arXiv 28 Jun 2026.

## Placed in

- LLM agents and tool use / [Software engineering coding agents](https://mlsanity.com/agents/software-engineering-coding-agents/)

## Builds on (most cited first, 7 of 7)

- [ITBench: Evaluating AI Agents across Diverse Real-World IT Automation Tasks](https://mlsanity.com/paper/2502.05352/) (2025)
- [Flow-of-Action: SOP Enhanced LLM-Based Multi-Agent System for Root Cause Analysis](https://mlsanity.com/paper/2502.08224/) (2025)
- [RCAEval: A Benchmark for Root Cause Analysis of Microservice Systems with Telemetry Data](https://mlsanity.com/paper/2412.17015/) (2024)
- [mABC: multi-Agent Blockchain-Inspired Collaboration for root cause analysis in micro-services architecture](https://mlsanity.com/paper/2404.12135/) (2024)
- [Robust Failure Diagnosis of Microservice System through Multimodal Data](https://mlsanity.com/paper/2302.10512/) (2023)
- [SREGym: A Live Benchmark for AI SRE Agents with High-Fidelity Failure Scenarios](https://mlsanity.com/paper/2605.07161/) (2026)
- [UModel: An Agent-Ready Observability Data Modeling Method at Scale](https://mlsanity.com/paper/2606.04799/) (2026)

## Built on by (most cited first, 1 of 1)

- [Beyond Memory: Harnessing Long-Horizon Agents with Explicit Belief States](https://mlsanity.com/paper/2610.01415/) (2026)

## Abstract (arXiv)

LLM-based agents are reshaping microservice operations into AgentOps, where benchmarks are key to evaluating failure diagnosis over multimodal observability data. However, existing benchmarks remain largely outcome-oriented: they score only the final answer and fail to assess the systematic reasoning process in failure diagnosis. We address this gap by introducing two large-scale datasets (AIOps2025 and RCA100) under a reasoning-process evaluation paradigm that assesses agentic diagnostic capability along three dimensions: Localization (where the fault occurs), Identification (what type of fault it is), and Reason (whether the reasoning trace is grounded in relevant evidence). Together, the two datasets comprise over 500 expert-labeled failure cases across two representative microservice systems (HipsterShop and the OpenTelemetry Demo Store). They cover diverse fault scenarios across resource, network, runtime, middleware/database, and application-logic categories and provide fine-grained causal evidence to support agent learning and reasoning-process evaluation. Beyond scale and coverage, the datasets have been carefully labelled by domain experts and validated through large-scale competitions, supporting more than 6,000 participating teams. This makes them not only expert-labeled diagnostic datasets, but also competition-validated benchmarks for evaluating agentic failure diagnosis in real-world microservice environments. Datasets are available at https://www.aiops.cn/gitlab/aiops-live-benchmark/agenticopseval.