# From Empathy to Personalized Empathy: Adapting Empathetic Strategies to Individual Users

arXiv: https://arxiv.org/abs/2606.00728 · HTML: https://mlsanity.com/paper/2606.00728/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 39 of its 63 references that are in the map.
- First posted on arXiv 30 May 2026.

## Builds on (most cited first, 30 of 39)

- [Training language models to follow instructions with human feedback](https://mlsanity.com/paper/2203.02155/) (2022)
- [DeepSeekMath: Pushing the Limits of Mathematical Reasoning in Open Language Models](https://mlsanity.com/paper/2402.03300/) (2024)
- [Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks](https://mlsanity.com/paper/2005.11401/) (2020)
- [Direct Preference Optimization: Your Language Model is Secretly a Reward Model](https://mlsanity.com/paper/2305.18290/) (2023)
- [Efficient Memory Management for Large Language Model Serving with PagedAttention](https://mlsanity.com/paper/2309.06180/) (2023)
- [HybridFlow: A Flexible and Efficient RLHF Framework](https://mlsanity.com/paper/2409.19256/) (2024)
- [MemGPT: Towards LLMs as Operating Systems](https://mlsanity.com/paper/2310.08560/) (2023)
- [A-MEM: Agentic Memory for LLM Agents](https://mlsanity.com/paper/2502.12110/) (2025)
- [SFT Memorizes, RL Generalizes: A Comparative Study of Foundation Model Post-training](https://mlsanity.com/paper/2501.17161/) (2025)
- [A Survey on the Memory Mechanism of Large Language Model based Agents](https://mlsanity.com/paper/2404.13501/) (2024)
- [WildChat: 1M ChatGPT Interaction Logs in the Wild](https://mlsanity.com/paper/2405.01470/) (2024)
- [LLMs Get Lost In Multi-Turn Conversation](https://mlsanity.com/paper/2505.06120/) (2025)
- [Personalized Soups: Personalized Large Language Model Alignment via Post-hoc Parameter Merging](https://mlsanity.com/paper/2310.11564/) (2023)
- [Is DPO Superior to PPO for LLM Alignment? A Comprehensive Study](https://mlsanity.com/paper/2404.10719/) (2024)
- [Inference-Time Scaling for Generalist Reward Modeling](https://mlsanity.com/paper/2504.02495/) (2025)
- [Personalized Language Modeling from Personalized Human Feedback](https://mlsanity.com/paper/2402.05133/) (2024)
- [CollabLLM: From Passive Responders to Active Collaborators](https://mlsanity.com/paper/2502.00640/) (2025)
- [SoulChat: Improving LLMs' Empathy, Listening, and Comfort Abilities through Fine-tuning with Multi-turn Empathy Conversations](https://mlsanity.com/paper/2311.00273/) (2023)
- [PsyQA: A Chinese Dataset for Generating Long Counseling Text for Mental Health Support](https://mlsanity.com/paper/2106.01702/) (2021)
- [MISC: A MIxed Strategy-Aware Model Integrating COMET for Emotional Support Conversation](https://mlsanity.com/paper/2203.13560/) (2022)
- [AugESC: Dialogue Augmentation with Large Language Models for Emotional Support Conversation](https://mlsanity.com/paper/2202.13047/) (2022)
- [Towards Facilitating Empathic Conversations in Online Mental Health Support: A Reinforcement Learning Approach](https://mlsanity.com/paper/2101.07714/) (2021)
- [Multi-turn Reinforcement Learning from Preference Human Feedback](https://mlsanity.com/paper/2405.14655/) (2024)
- [A Survey on Personalized Alignment -- The Missing Piece for Large Language Models in Real-World Applications](https://mlsanity.com/paper/2503.17003/) (2025)
- [Crafting Personalized Agents through Retrieval-Augmented Generation on Editable Memory Graphs](https://mlsanity.com/paper/2409.19401/) (2024)
- [PersonaRAG: Enhancing Retrieval-Augmented Generation Systems with User-Centric Agents](https://mlsanity.com/paper/2407.09394/) (2024)
- [NextQuill: Causal Preference Modeling for Enhancing LLM Personalization](https://mlsanity.com/paper/2506.02368/) (2025)
- [Think-While-Generating: On-the-Fly Reasoning for Personalized Long-Form Generation](https://mlsanity.com/paper/2512.06690/) (2025)
- [RLVER: Reinforcement Learning with Verifiable Emotion Rewards for Empathetic Agents](https://mlsanity.com/paper/2507.03112/) (2025)
- [Teaching Language Models to Evolve with Users: Dynamic Profile Modeling for Personalized Alignment](https://mlsanity.com/paper/2505.15456/) (2025)

## Abstract (arXiv)

As Large Language Models (LLMs) are increasingly deployed in long-term interactions with users, empathy has become an increasingly important capability. However, existing research overlooks the influence of users' personality traits on empathetic strategies during long-term interactions. To address this gap, we introduce the task of personalized empathy, which focuses on adapting empathetic strategies according to users' personalized characteristics derived from history. To study and enhance this capability, we construct PersonaEmp, a personalized empathy dataset built from long-term user-AI interactions, featuring rich user histories, persona information, and empathy-seeking queries. We further propose PereGRM, a reward modeling framework that combines the empathy evaluation structure with dynamic evaluation criteria generation for fine-grained reward modeling. Experimental results across different settings and multiple judge models show that PereGRM consistently achieves the strongest performance improvements, indicating its effectiveness for enhancing personalized empathetic capabilities.