# Measuring and Mitigating the Distributional Gap Between Real and Simulated User Behaviors

arXiv: https://arxiv.org/abs/2605.07847 · HTML: https://mlsanity.com/paper/2605.07847/

## Key facts

- Cited by 6 papers in the map (data through 14 Oct 2026).
- Builds on 45 of its 75 references that are in the map.
- First posted on arXiv 8 May 2026.

## Builds on (most cited first, 30 of 45)

- [Generative Agents: Interactive Simulacra of Human Behavior](https://mlsanity.com/paper/2304.03442/) (2023)
- [Outrageously Large Neural Networks: The Sparsely-Gated Mixture-of-Experts Layer](https://mlsanity.com/paper/1701.06538/) (2017)
- [Switch Transformers: Scaling to Trillion Parameter Models with Simple and Efficient Sparsity](https://mlsanity.com/paper/2101.03961/) (2021)
- [Qwen3 Embedding: Advancing Text Embedding and Reranking Through Foundation Models](https://mlsanity.com/paper/2506.05176/) (2025)
- [Text Embeddings by Weakly-Supervised Contrastive Pre-training](https://mlsanity.com/paper/2212.03533/) (2022)
- [Improved Precision and Recall Metric for Assessing Generative Models](https://mlsanity.com/paper/1904.06991/) (2019)
- [Enhancing Chat Language Models by Scaling High-quality Instructional Conversations](https://mlsanity.com/paper/2305.14233/) (2023)
- [RouteLLM: Learning to Route LLMs with Preference Data](https://mlsanity.com/paper/2406.18665/) (2024)
- [WildChat: 1M ChatGPT Interaction Logs in the Wild](https://mlsanity.com/paper/2405.01470/) (2024)
- [τ2-Bench: Evaluating Conversational Agents in a Dual-Control Environment](https://mlsanity.com/paper/2506.07982/) (2025)
- [C-Pack: Packed Resources For General Chinese Embeddings](https://mlsanity.com/paper/2309.07597/) (2023)
- [Using Large Language Models to Simulate Multiple Humans and Replicate Human Subject Studies](https://mlsanity.com/paper/2208.10264/) (2022)
- [MAUVE: Measuring the Gap Between Neural Text and Human Text using Divergence Frontiers](https://mlsanity.com/paper/2102.01454/) (2021)
- [LMSYS-Chat-1M: A Large-Scale Real-World LLM Conversation Dataset](https://mlsanity.com/paper/2309.11998/) (2023)
- [Mixture-of-Agents Enhances Large Language Model Capabilities](https://mlsanity.com/paper/2406.04692/) (2024)
- [Towards Scalable Multi-domain Conversational Agents: The Schema-Guided Dialogue Dataset](https://mlsanity.com/paper/1909.05855/) (2019)
- [LLMs Get Lost In Multi-Turn Conversation](https://mlsanity.com/paper/2505.06120/) (2025)
- [Scaling Synthetic Data Creation with 1,000,000,000 Personas](https://mlsanity.com/paper/2406.20094/) (2024)
- [Assessing Generative Models via Precision and Recall](https://mlsanity.com/paper/1806.00035/) (2018)
- [SOTOPIA: Interactive Evaluation for Social Intelligence in Language Agents](https://mlsanity.com/paper/2310.11667/) (2023)
- [ArCHer: Training Language Model Agents via Hierarchical Multi-Turn RL](https://mlsanity.com/paper/2402.19446/) (2024)
- [APIGen-MT: Agentic Pipeline for Multi-Turn Data Generation via Simulated Agent-Human Interplay](https://mlsanity.com/paper/2504.03601/) (2025)
- [CollabLLM: From Passive Responders to Active Collaborators](https://mlsanity.com/paper/2502.00640/) (2025)
- [STaR-GATE: Teaching Language Models to Ask Clarifying Questions](https://mlsanity.com/paper/2403.19154/) (2024)
- [Eliciting Human Preferences with Language Models](https://mlsanity.com/paper/2310.11589/) (2023)
- [Flipping the Dialogue: Training and Evaluating User Language Models](https://mlsanity.com/paper/2510.06552/) (2025)
- [Mind the Sim2Real Gap in User Simulation for Agentic Tasks](https://mlsanity.com/paper/2603.11245/) (2026)
- [SimulatorArena: Are User Simulators Reliable Proxies for Multi-Turn Evaluation of AI Assistants?](https://mlsanity.com/paper/2510.05444/) (2025)
- [How to Build User Simulators to Train RL-based Dialog Systems](https://mlsanity.com/paper/1909.01388/) (2019)
- [Composite Task-Completion Dialogue Policy Learning via Hierarchical Deep Reinforcement Learning](https://mlsanity.com/paper/1704.03084/) (2017)

## Built on by (most cited first, 6 of 6)

- [One Frozen Simulator Is Not Enough: Simulator Collapse in Multi-Agent RL](https://mlsanity.com/paper/2608.12253/) (2026)
- [Re-Centering Humans in LLM Personalization](https://mlsanity.com/paper/2606.06614/) (2026)
- [Searching for Synergy in Shared Workspace Human-AI Collaboration](https://mlsanity.com/paper/2606.18413/) (2026)
- [Measuring the Behavioral Fidelity of Long-Horizon Human Activity Simulations](https://mlsanity.com/paper/2609.01257/) (2026)
- [OpenGameEval: Benchmarking Agentic Programming and Exploration in a Stateful Game Engine](https://mlsanity.com/paper/2610.02563/) (2026)
- [Training User Simulators with Latent Intrinsic Feedback](https://mlsanity.com/paper/2610.13617/) (2026)

## Abstract (arXiv)

As user simulators are increasingly used for interactive training and evaluation of AI assistants, it is essential that they represent the diverse behaviors of real users. While existing works train user simulators to generate human-like responses, whether they capture the broad and heterogeneous distribution of real user behaviors remains an open question. In this work, we introduce a method to measure the distributional gap between real and simulated user behaviors, validated through a human study and ablations. Given a dataset of real and simulated conversations, our method extracts representations of user behavior from each conversation, quantizes them into discrete distributions via clustering, then computes divergence metrics. We provide the first systematic evaluation of 24 LLM-based user simulators on coding and writing tasks, and reveal a large distributional gap from real users that varies across model families, scales, and behavioral facets. Pairwise comparisons show that most simulators behave similarly, while a few stand apart. Combining behaviorally complementary simulators brings the resulting distribution closer to real users compared to either simulator on its own. Finally, a TF-IDF analysis of the clusters surfaces interpretable patterns of behaviors that simulators capture, miss, and hallucinate.
