# Generative AI-Based Virtual Assistant using Retrieval-Augmented Generation: An evaluation study for bachelor projects

arXiv: https://arxiv.org/abs/2604.25924 · HTML: https://mlsanity.com/paper/2604.25924/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Placed in Agentic RAG, agents and memory, one of 15 directions in Retrieval-augmented generation.
- Builds on 7 of its 21 references that are in the map.
- First posted on arXiv 1 Apr 2026.

## Placed in

- Retrieval-augmented generation / [Agentic RAG, agents and memory](https://mlsanity.com/rag/agentic-rag-agents-and-memory/)

## Builds on (most cited first, 7 of 7)

- [Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks](https://mlsanity.com/paper/2005.11401/) (2020)
- [Precise Zero-Shot Dense Retrieval without Relevance Labels](https://mlsanity.com/paper/2212.10496/) (2022)
- [A Survey on RAG Meeting LLMs: Towards Retrieval-Augmented Large Language Models](https://mlsanity.com/paper/2405.06211/) (2024)
- [Adaptive-RAG: Learning to Adapt Retrieval-Augmented Large Language Models through Question Complexity](https://mlsanity.com/paper/2403.14403/) (2024)
- [Enhancing Retrieval-Augmented Large Language Models with Iterative Retrieval-Generation Synergy](https://mlsanity.com/paper/2305.15294/) (2023)
- [Benchmarking Large Language Models in Retrieval-Augmented Generation](https://mlsanity.com/paper/2309.01431/) (2023)
- [Long-context LLMs Struggle with Long In-context Learning](https://mlsanity.com/paper/2404.02060/) (2024)

## Abstract (arXiv)

Large Language Models have been increasingly employed in the creation of Virtual Assistants due to their ability to generate human-like text and handle complex inquiries. While these models hold great promise, challenges such as hallucinations, missing information, and the difficulty of providing accurate and context-specific responses persist, particularly when applied to highly specialized content domains. In this paper, we focus on addressing these challenges by developing a virtual assistant designed to support students at Maastricht University in navigating project-specific regulations. We propose a virtual assistant based on a Retrieval-Augmented Generation system that enhances the accuracy and reliability of responses by integrating up-to-date, domain-specific knowledge. Through a robust evaluation framework and real-life testing, we demonstrate that our virtual assistant can effectively meet the needs of students while addressing the inherent challenges of applying Large Language Models to a specialized educational context. This work contributes to the ongoing discourse on improving LLM-based systems for specific applications and highlights areas for further research.