# RCSB PDB AI Help Desk: retrieval-augmented generation for protein structure deposition support

arXiv: https://arxiv.org/abs/2604.22800 · HTML: https://mlsanity.com/paper/2604.22800/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Placed in Medical and biomedical RAG, one of 15 directions in Retrieval-augmented generation.
- Builds on 1 of its 10 references that are in the map.
- First posted on arXiv 13 Apr 2026.

## Placed in

- Retrieval-augmented generation / [Medical and biomedical RAG](https://mlsanity.com/rag/medical-and-biomedical-rag/)

## Builds on (most cited first, 1 of 1)

- [Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks](https://mlsanity.com/paper/2005.11401/) (2020)

## Abstract (arXiv)

Motivation: Structural Biologists have contributed more than 245,000 experimentally determined three-dimensional structures of biological macromolecules to the Protein Data Bank (PDB). Incoming data are validated and biocurated by ~20 expert biocurators across the wwPDB. RCSB PDB biocurators who process more than 40% of global depositions face increasing challenges in maintaining efficient Help Desk operations, with approximately 19,000 messages in approximately 8,000 entries received from depositors in 2025. Results: We developed an AI-powered Help Desk using Retrieval-Augmented Generation (RAG) built on LangChain with a pgvector store (PostgreSQL) and GPT-4.1-mini. The system employs pymupdf4llm for Markdown-preserving PDF extraction, two-stage document chunking, Maximal Marginal Relevance retrieval, a topical guardrail that filters off-topic queries, and a specialized system prompt that prevents exposure of internal terminology. A dual-LLM architecture uses separate model configurations for question condensing and response generation. Deployed in production on Kubernetes with PostgreSQL (pgvector), it provides around-the-clock depositor assistance with citation-backed, streaming responses. Availability and implementation: Freely available at https://rcsb-deposit-help.rcsb.org.