# A Multi-Agent Framework with Structured Reasoning and Reflective Refinement for Multimodal Empathetic Response Generation

arXiv: https://arxiv.org/abs/2604.18988 · HTML: https://mlsanity.com/paper/2604.18988/

## Key facts

- Cited by 5 papers in the map (data through 14 Oct 2026).
- Builds on 18 of its 38 references that are in the map.
- First posted on arXiv 21 Apr 2026.

## Builds on (most cited first, 18 of 18)

- [Reflexion: Language Agents with Verbal Reinforcement Learning](https://mlsanity.com/paper/2303.11366/) (2023)
- [Self-Refine: Iterative Refinement with Self-Feedback](https://mlsanity.com/paper/2303.17651/) (2023)
- [AutoGen: Enabling Next-Gen LLM Applications via Multi-Agent Conversation](https://mlsanity.com/paper/2308.08155/) (2023)
- [A Diversity-Promoting Objective Function for Neural Conversation Models](https://mlsanity.com/paper/1510.03055/) (2015)
- [MELD: A Multimodal Multi-Party Dataset for Emotion Recognition in Conversations](https://mlsanity.com/paper/1810.02508/) (2018)
- [Towards Emotional Support Dialog Systems](https://mlsanity.com/paper/2106.01144/) (2021)
- [MISA: Modality-Invariant and -Specific Representations for Multimodal Sentiment Analysis](https://mlsanity.com/paper/2005.03545/) (2020)
- [DialogueRNN: An Attentive RNN for Emotion Detection in Conversations](https://mlsanity.com/paper/1811.00405/) (2018)
- [MIME: MIMicking Emotions for Empathetic Response Generation](https://mlsanity.com/paper/2010.01454/) (2020)
- [MoEL: Mixture of Empathetic Listeners](https://mlsanity.com/paper/1908.07687/) (2019)
- [CEM: Commonsense-aware Empathetic Response Generation](https://mlsanity.com/paper/2109.05739/) (2021)
- [Improving Multi-turn Emotional Support Dialogue Generation with Lookahead Strategy Planning](https://mlsanity.com/paper/2210.04242/) (2022)
- [Knowledge Bridging for Empathetic Dialogue Generation](https://mlsanity.com/paper/2009.09708/) (2020)
- [STICKERCONV: Generating Multimodal Empathetic Responses from Scratch](https://mlsanity.com/paper/2402.01679/) (2024)
- [Towards Multimodal Empathetic Response Generation: A Rich Text-Speech-Vision Avatar-based Benchmark](https://mlsanity.com/paper/2502.04976/) (2025)
- [Don't Lose Yourself! Empathetic Response Generation via Explicit Self-Other Awareness](https://mlsanity.com/paper/2210.03884/) (2022)
- [EmoDynamiX: Emotional Support Dialogue Strategy Prediction by Modelling MiXed Emotions and Discourse Dynamics](https://mlsanity.com/paper/2408.08782/) (2024)
- [An Iterative Associative Memory Model for Empathetic Response Generation](https://mlsanity.com/paper/2402.17959/) (2024)

## Built on by (most cited first, 5 of 5)

- [Audio-Visual Exchange-Aware Token Pruning for Efficient Audio-Visual Captioning](https://mlsanity.com/paper/2606.10533/) (2026)
- [EmoStyle: Affective Conditioning of Style-Specialist Experts for Emotional Image Generation](https://mlsanity.com/paper/2607.10165/) (2026)
- [HTT-Net: Hierarchical Text-guided Transition Modeling for Surgical Video Phase Recognition](https://mlsanity.com/paper/2607.16787/) (2026)
- [Rationale-Guided Knowledge Distillation for Cross-Lingual Stance Detection](https://mlsanity.com/paper/2607.18693/) (2026)
- [DSPO: Diversity-aware Subjective Policy Optimization for Robust Emotional Reasoning](https://mlsanity.com/paper/2609.36775/) (2026)

## Abstract (arXiv)

Multimodal empathetic response generation (MERG) aims to generate emotionally engaging and empathetic responses based on users' multimodal contexts. Existing approaches usually rely on an implicit one-pass generation paradigm from multimodal context to the final response, which overlooks two intrinsic characteristics of MERG: (1) Human perception of emotional cues is inherently structured rather than a direct mapping. The conventional paradigm neglects the hierarchical progression of emotion perception, leading to distorted emotional judgments. (2) Given the inherent complexity and ambiguity of human emotions, the conventional paradigm is prone to significant emotional biases, ultimately resulting in suboptimal empathy. In this paper, we propose a multi-agent framework for MERG, which enhances empathy through structured reasoning and reflective refinement. Specifically, we first introduce a structured empathetic reasoning-to-generation module that explicitly decomposes response generation via multimodal perception, consistency-aware emotion forecasting, pragmatic strategy planning, and strategy-guided response generation, providing a clearer intermediate path from multimodal evidence to response realization. Besides, we develop a global reflection and refinement module, in which a global reflection agent performs step-wise auditing over intermediate states and the generated response, eliminating existing emotional biases and empathy errors, and triggering targeted regeneration. Overall, such a closed-loop framework enables our model to gradually improve the accuracy of emotion perception and eliminate emotion biases during the iteration process. Experiments on several benchmarks, e.g., IEMOCAP and MELD, demonstrate that our model has superior empathic response generation capabilities compared to state-of-the-art methods.
