# Explainable AI for Blind and Low-Vision Users: Navigating Trust, Modality, and Interpretability in the Agentic Era

arXiv: https://arxiv.org/abs/2604.00187 · HTML: https://mlsanity.com/paper/2604.00187/

## Key facts

- Cited by 1 papers in the map (data through 14 Oct 2026).
- Placed in Multimodal and embodied agents, one of 16 directions in LLM agents and tool use.
- Builds on 2 of its 23 references that are in the map.
- First posted on arXiv 31 Mar 2026.

## Placed in

- LLM agents and tool use / [Multimodal and embodied agents](https://mlsanity.com/agents/multimodal-and-embodied-agents/)

## Builds on (most cited first, 2 of 2)

- [A Unified Approach to Interpreting Model Predictions](https://mlsanity.com/paper/1705.07874/) (2017)
- [A Survey of AI Reliance](https://mlsanity.com/paper/2408.03948/) (2024)

## Built on by (most cited first, 1 of 1)

- [More Than Just Access: Generative AI as Communication Intermediary for Blind and Low-Vision Users](https://mlsanity.com/paper/2609.15696/) (2026)

## Abstract (arXiv)

Explainable Artificial Intelligence (XAI) is critical for ensuring trust and accountability, yet its development remains predominantly visual. For blind and low-vision (BLV) users, the lack of accessible explanations creates a fundamental barrier to the independent use of AI-driven assistive technologies. This problem intensifies as AI systems shift from single-query tools into autonomous agents that take multi-step actions and make consequential decisions across extended task horizons, where a single undetected error can propagate irreversibly before any feedback is available. This paper investigates the unique XAI requirements of the BLV community through a comprehensive analysis of user interviews and contemporary research. By examining usage patterns across environmental perception and decision support, we identify a significant modality gap. Empirical evidence suggests that while BLV users highly value conversational explanations, they frequently experience "self-blame" for AI failures. The paper concludes with a research agenda for accessible Explainable AI in agentic systems, advocating for multimodal interfaces, blame-aware explanation design, and participatory development.
