# Back to Basics: Revisiting ASR in the Age of Voice Agents

arXiv: https://arxiv.org/abs/2603.25727 · HTML: https://mlsanity.com/paper/2603.25727/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 42 of its 66 references that are in the map.
- First posted on arXiv 26 Mar 2026.

## Builds on (most cited first, 30 of 42)

- [Robust Speech Recognition via Large-Scale Weak Supervision](https://mlsanity.com/paper/2212.04356/) (2022)
- [wav2vec 2.0: A Framework for Self-Supervised Learning of Speech Representations](https://mlsanity.com/paper/2006.11477/) (2020)
- [Gemini 2.5: Pushing the Frontier with Advanced Reasoning, Multimodality, Long Context, and Next Generation Agentic Capabilities](https://mlsanity.com/paper/2507.06261/) (2025)
- [Conformer: Convolution-augmented Transformer for Speech Recognition](https://mlsanity.com/paper/2005.08100/) (2020)
- [Common Voice: A Massively-Multilingual Speech Corpus](https://mlsanity.com/paper/1912.06670/) (2019)
- [Qwen-Audio: Advancing Universal Audio Understanding via Unified Large-Scale Audio-Language Models](https://mlsanity.com/paper/2311.07919/) (2023)
- [Moshi: a speech-text foundation model for real-time dialogue](https://mlsanity.com/paper/2410.00037/) (2024)
- [Qwen2-Audio Technical Report](https://mlsanity.com/paper/2407.10759/) (2024)
- [SALMONN: Towards Generic Hearing Abilities for Large Language Models](https://mlsanity.com/paper/2310.13289/) (2023)
- [MLS: A Large-Scale Multilingual Dataset for Speech Research](https://mlsanity.com/paper/2012.03411/) (2020)
- [FLEURS: Few-shot Learning Evaluation of Universal Representations of Speech](https://mlsanity.com/paper/2205.12446/) (2022)
- [Scaling Speech Technology to 1,000+ Languages](https://mlsanity.com/paper/2305.13516/) (2023)
- [AudioPaLM: A Large Language Model That Can Speak and Listen](https://mlsanity.com/paper/2306.12925/) (2023)
- [MMAU: A Massive Multi-Task Audio Understanding and Reasoning Benchmark](https://mlsanity.com/paper/2410.19168/) (2024)
- [AudioGPT: Understanding and Generating Speech, Music, Sound, and Talking Head](https://mlsanity.com/paper/2304.12995/) (2023)
- [TED-LIUM 3: twice as much data and corpus repartition for experiments on speaker adaptation](https://mlsanity.com/paper/1805.04699/) (2018)
- [GLM-4-Voice: Towards Intelligent and Human-Like End-to-End Spoken Chatbot](https://mlsanity.com/paper/2412.02612/) (2024)
- [VoiceBench: Benchmarking LLM-Based Voice Assistants](https://mlsanity.com/paper/2410.17196/) (2024)
- [Pushing the Limits of Semi-Supervised Learning for Automatic Speech Recognition](https://mlsanity.com/paper/2010.10504/) (2020)
- [GAMA: A Large Audio-Language Model with Advanced Audio Understanding and Complex Reasoning Abilities](https://mlsanity.com/paper/2406.11768/) (2024)
- [Qwen3-TTS Technical Report](https://mlsanity.com/paper/2601.15621/) (2026)
- [Step-Audio 2 Technical Report](https://mlsanity.com/paper/2507.16632/) (2025)
- [Can Large Audio-Language Models Truly Hear? Tackling Hallucinations with Multi-Task Assessment and Stepwise Audio Reasoning](https://mlsanity.com/paper/2410.16130/) (2024)
- [Hallucinations in Neural Automatic Speech Recognition: Identifying Errors and Hallucinatory Models](https://mlsanity.com/paper/2401.01572/) (2024)
- [Benchmarking Large Multimodal Models against Common Corruptions](https://mlsanity.com/paper/2401.11943/) (2024)
- [Speech Robust Bench: A Robustness Benchmark For Speech Recognition](https://mlsanity.com/paper/2403.07937/) (2024)
- [VoiceAgentBench: Are Voice Assistants ready for agentic tasks?](https://mlsanity.com/paper/2510.07978/) (2025)
- [Lost in Transcription, Found in Distribution Shift: Demystifying Hallucination in Speech Foundation Models](https://mlsanity.com/paper/2502.12414/) (2025)
- [VocalBench: Benchmarking the Vocal Conversational Abilities for Speech Interaction Models](https://mlsanity.com/paper/2505.15727/) (2025)
- [ContextASR-Bench: A Massive Contextual Speech Recognition Benchmark](https://mlsanity.com/paper/2507.05727/) (2025)

## Abstract (arXiv)

Automatic speech recognition (ASR) systems have achieved near-human accuracy on curated benchmarks, yet still fail in real-world voice agents under conditions that current evaluations do not systematically cover. Without diagnostic tools that isolate specific failure factors, practitioners cannot anticipate which conditions, in which languages, will cause what degree of degradation. We introduce WildASR, a multilingual (four-language) diagnostic benchmark sourced entirely from real human speech that factorizes ASR robustness along three axes: environmental degradation, demographic shift, and linguistic diversity. Evaluating seven widely used ASR systems, we find severe and uneven performance degradation, and model robustness does not transfer across languages or conditions. Critically, models often hallucinate plausible but unspoken content under partial or degraded inputs, creating concrete safety risks for downstream agent behavior. Our results demonstrate that targeted, factor-isolated evaluation is essential for understanding and improving ASR reliability in production systems. Besides the benchmark itself, we also present three analytical tools that practitioners can use to guide deployment decisions.