# Intent Mismatch Causes LLMs to Get Lost in Multi-Turn Conversation

arXiv: https://arxiv.org/abs/2602.07338 · HTML: https://mlsanity.com/paper/2602.07338/

## Key facts

- Cited by 9 papers in the map (data through 14 Oct 2026).
- Builds on 9 of its 17 references that are in the map.
- First posted on arXiv 7 Feb 2026.

## Builds on (most cited first, 9 of 9)

- [Training language models to follow instructions with human feedback](https://mlsanity.com/paper/2203.02155/) (2022)
- [Judging LLM-as-a-Judge with MT-Bench and Chatbot Arena](https://mlsanity.com/paper/2306.05685/) (2023)
- [A-MEM: Agentic Memory for LLM Agents](https://mlsanity.com/paper/2502.12110/) (2025)
- [Evaluating Very Long-Term Conversational Memory of LLM Agents](https://mlsanity.com/paper/2402.17753/) (2024)
- [LLMs Get Lost In Multi-Turn Conversation](https://mlsanity.com/paper/2505.06120/) (2025)
- [AmbigQA: Answering Ambiguous Open-domain Questions](https://mlsanity.com/paper/2004.10645/) (2020)
- [MT-Bench-101: A Fine-Grained Benchmark for Evaluating Large Language Models in Multi-Turn Dialogues](https://mlsanity.com/paper/2402.14762/) (2024)
- [On Overcoming Miscalibrated Conversational Priors in LLM-based Chatbots](https://mlsanity.com/paper/2406.01633/) (2024)
- [Mitigating Lost in Multi-turn Conversation via Curriculum RL with Verifiable Accuracy and Abstention Rewards](https://mlsanity.com/paper/2510.18731/) (2025)

## Built on by (most cited first, 9 of 9)

- [MAIGO: Mitigating Lost-in-Conversation with History-Cleaned On-Policy Self-Distillation](https://mlsanity.com/paper/2605.27186/) (2026)
- [Benchmarking Multi-turn Medical Diagnosis: Hold, Lure, and Self-Correction](https://mlsanity.com/paper/2604.04325/) (2026)
- [Found in Conversation: LLMs Teach Themselves to Close the Multi-Turn Gap](https://mlsanity.com/paper/2605.24432/) (2026)
- [Heterogeneous Scientific Foundation Model Collaboration](https://mlsanity.com/paper/2604.27351/) (2026)
- [SeDT: Sentence-Transformer Decision-Transformer Conditioning for Multi-Turn Conversation Reliability](https://mlsanity.com/paper/2605.26788/) (2026)
- [MemTrapBench: Benchmarking Cognitive Traps in LLM Memory Use](https://mlsanity.com/paper/2608.20202/) (2026)
- [What if LLMs Ate Their Words: Causal History Effects in Multi-Turn Interaction](https://mlsanity.com/paper/2609.05882/) (2026)
- [Interaction Readiness: A Framework for Building and Evaluating AI Agents in Human Roles](https://mlsanity.com/paper/2608.12358/) (2026)
- [You Changed Your Mind, The Model Didn't: Demystifying Intent in Multi-Turn Dialogue](https://mlsanity.com/paper/2610.06496/) (2026)

## Abstract (arXiv)

Multi-turn conversation has emerged as a predominant interaction paradigm for Large Language Models (LLMs). Users often employ follow-up questions to refine their intent, expecting LLMs to adapt dynamically. However, recent research reveals that LLMs suffer a substantial performance drop in multi-turn settings compared to single-turn interactions with fully specified instructions, a phenomenon termed ``Lost in Conversation'' (LiC). While this prior work attributes LiC to model unreliability, we argue that the root cause lies in an intent alignment gap rather than intrinsic capability deficits. In this paper, we first demonstrate that LiC is not a failure of model capability but rather a breakdown in interaction between users and LLMs. We theoretically show that scaling model size or improving training alone cannot resolve this gap, as it arises from structural ambiguity in conversational context rather than representational limitations. To address this, we propose to decouple intent understanding from task execution through a Mediator-Assistant architecture. By utilizing an experience-driven Mediator to explicate user inputs into explicit, well-structured instructions based on historical interaction patterns, our approach effectively bridges the gap between vague user intent and model interpretation. Experimental results demonstrate that this method significantly mitigates performance degradation in multi-turn conversations across diverse LLMs.