# Tendem: A Hybrid AI+Human Platform

arXiv: https://arxiv.org/abs/2602.01119 · HTML: https://mlsanity.com/paper/2602.01119/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 7 of its 8 references that are in the map.
- First posted on arXiv 1 Feb 2026.

## Builds on (most cited first, 7 of 7)

- [Survey of Hallucination in Natural Language Generation](https://mlsanity.com/paper/2202.03629/) (2022)
- [A Survey on Hallucination in Large Language Models: Principles, Taxonomy, Challenges, and Open Questions](https://mlsanity.com/paper/2311.05232/) (2023)
- [A Survey on LLM-as-a-Judge](https://mlsanity.com/paper/2411.15594/) (2024)
- [GAIA: a benchmark for General AI Assistants](https://mlsanity.com/paper/2311.12983/) (2023)
- [SelfCheckGPT: Zero-Resource Black-Box Hallucination Detection for Generative Large Language Models](https://mlsanity.com/paper/2303.08896/) (2023)
- [BrowseComp: A Simple Yet Challenging Benchmark for Browsing Agents](https://mlsanity.com/paper/2504.12516/) (2025)
- [Large Language Models are Better Reasoners with Self-Verification](https://mlsanity.com/paper/2212.09561/) (2022)

## Abstract (arXiv)

Tendem is a hybrid system where AI handles structured, repeatable work and Human Experts step in when the models fail or to verify results. Each result undergoes a comprehensive quality review before delivery to the Client. To assess Tendem's performance, we conducted a series of in-house evaluations on 94 real-world tasks, comparing it with AI-only agents and human-only workflows carried out by Upwork freelancers. The results show that Tendem consistently delivers higher-quality outputs with faster turnaround times. At the same time, its operational costs remain comparable to human-only execution. On third-party agentic benchmarks, Tendem's AI Agent (operating autonomously, without human involvement) performs near state-of-the-art on web browsing and tool-use tasks while demonstrating strong results in frontier domain knowledge and reasoning.
