# EntWorld: A Holistic Environment and Benchmark for Verifiable Enterprise GUI Agents

arXiv: https://arxiv.org/abs/2601.17722 · HTML: https://mlsanity.com/paper/2601.17722/

## Key facts

- Cited by 6 papers in the map (data through 14 Oct 2026).
- Placed in General LLM agent frameworks and benchmarks, one of 16 directions in LLM agents and tool use.
- Builds on 29 of its 36 references that are in the map.
- First posted on arXiv 25 Jan 2026.

## Placed in

- LLM agents and tool use / [General LLM agent frameworks and benchmarks](https://mlsanity.com/agents/general-llm-agent-frameworks-and-benchmarks/)

## Builds on (most cited first, 29 of 29)

- [GPT-4 Technical Report](https://mlsanity.com/paper/2303.08774/) (2023)
- [DeepSeekMath: Pushing the Limits of Mathematical Reasoning in Open Language Models](https://mlsanity.com/paper/2402.03300/) (2024)
- [ReAct: Synergizing Reasoning and Acting in Language Models](https://mlsanity.com/paper/2210.03629/) (2022)
- [Judging LLM-as-a-Judge with MT-Bench and Chatbot Arena](https://mlsanity.com/paper/2306.05685/) (2023)
- [Efficient Memory Management for Large Language Model Serving with PagedAttention](https://mlsanity.com/paper/2309.06180/) (2023)
- [Qwen2.5-VL Technical Report](https://mlsanity.com/paper/2502.13923/) (2025)
- [Deep reinforcement learning from human preferences](https://mlsanity.com/paper/1706.03741/) (2017)
- [DAPO: An Open-Source LLM Reinforcement Learning System at Scale](https://mlsanity.com/paper/2503.14476/) (2025)
- [WebArena: A Realistic Web Environment for Building Autonomous Agents](https://mlsanity.com/paper/2307.13854/) (2023)
- [WebShop: Towards Scalable Real-World Web Interaction with Grounded Language Agents](https://mlsanity.com/paper/2207.01206/) (2022)
- [Mind2Web: Towards a Generalist Agent for the Web](https://mlsanity.com/paper/2306.06070/) (2023)
- [OSWorld: Benchmarking Multimodal Agents for Open-Ended Tasks in Real Computer Environments](https://mlsanity.com/paper/2404.07972/) (2024)
- [ChatGLM: A Family of Large Language Models from GLM-130B to GLM-4 All Tools](https://mlsanity.com/paper/2406.12793/) (2024)
- [UI-TARS: Pioneering Automated GUI Interaction with Native Agents](https://mlsanity.com/paper/2501.12326/) (2025)
- [SeeClick: Harnessing GUI Grounding for Advanced Visual GUI Agents](https://mlsanity.com/paper/2401.10935/) (2024)
- [AndroidWorld: A Dynamic Benchmarking Environment for Autonomous Agents](https://mlsanity.com/paper/2405.14573/) (2024)
- [WebVoyager: Building an End-to-End Web Agent with Large Multimodal Models](https://mlsanity.com/paper/2401.13919/) (2024)
- [AppAgent: Multimodal Agents as Smartphone Users](https://mlsanity.com/paper/2312.13771/) (2023)
- [WorkArena: How Capable Are Web Agents at Solving Common Knowledge Work Tasks?](https://mlsanity.com/paper/2403.07718/) (2024)
- [WebRL: Training LLM Web Agents via Self-Evolving Online Curriculum Reinforcement Learning](https://mlsanity.com/paper/2411.02337/) (2024)
- [Ferret-UI: Grounded Mobile UI Understanding with Multimodal LLMs](https://mlsanity.com/paper/2404.05719/) (2024)
- [WebAgent-R1: Training Web Agents via End-to-End Multi-Turn Reinforcement Learning](https://mlsanity.com/paper/2505.16421/) (2025)
- [OS-Harm: A Benchmark for Measuring Safety of Computer Use Agents](https://mlsanity.com/paper/2506.14866/) (2025)
- [Spider2-V: How Far Are Multimodal Agents From Automating Data Science and Engineering Workflows?](https://mlsanity.com/paper/2407.10956/) (2024)
- [Thinking vs. Doing: Agents that Reason by Scaling Test-Time Interaction](https://mlsanity.com/paper/2506.07976/) (2025)
- [OSUniverse: Benchmark for Multimodal GUI-navigation AI Agents](https://mlsanity.com/paper/2505.03570/) (2025)
- [GUI-360^circ: A Comprehensive Dataset and Benchmark for Computer-Using Agents](https://mlsanity.com/paper/2511.04307/) (2025)
- [An Empirical Study of NetOps Capability of Pre-Trained Large Language Models](https://mlsanity.com/paper/2309.05557/) (2023)
- [The Digital Cybersecurity Expert: How Far Have We Come?](https://mlsanity.com/paper/2504.11783/) (2025)

## Built on by (most cited first, 6 of 6)

- [WebForge: Breaking the Realism-Reproducibility-Scalability Trilemma in Browser Agent Benchmark](https://mlsanity.com/paper/2604.10988/) (2026)
- [Beyond the All-in-One Agent: Benchmarking Role-Specialized Multi-Agent Collaboration in Enterprise Workflows](https://mlsanity.com/paper/2605.08761/) (2026)
- [EnterpriseClawBench: Benchmarking Agents from Real Workplace Sessions](https://mlsanity.com/paper/2606.23654/) (2026)
- [ERPBench: A State-Grounded Evaluation Paradigm for Computer-Use Agents in Enterprise Software](https://mlsanity.com/paper/2609.17885/) (2026)
- [Running the Gauntlet: Challenging Agentic Tasks](https://mlsanity.com/paper/2606.14397/) (2026)
- [DI-Bench: Systematically Generating In-Domain Data Intelligence Benchmarks for Enterprise Agents](https://mlsanity.com/paper/2609.05776/) (2026)

## Abstract (arXiv)

Recent advances in Multimodal Large Language Models (MLLMs) have enabled agents to operate in open-ended web and operating system environments. However, existing benchmarks predominantly target consumer-oriented scenarios (e.g., e-commerce and travel booking), failing to capture the complexity and rigor of professional enterprise workflows. Enterprise systems pose distinct challenges, including high-density user interfaces, strict business logic constraints, and a strong reliance on precise, state-consistent information retrieval-settings in which current generalist agents often struggle. To address this gap, we introduce EntWorld, a large-scale benchmark consisting of 1,756 tasks across six representative enterprise domains, including customer relationship management (CRM), information technology infrastructure library (ITIL), and enterprise resource planning (ERP) systems. Unlike previous datasets that depend on fragile execution traces or extensive manual annotation, EntWorld adopts a schema-grounded task generation framework that directly reverse-engineers business logic from underlying database schemas, enabling the synthesis of realistic, long-horizon workflows. Moreover, we propose a SQL-based deterministic verification mechanism in building datasets that replaces ambiguous visual matching with rigorous state-transition validation. Experimental results demonstrate that state-of-the-art models (e.g., GPT-4.1) achieve 47.61% success rate on EntWorld, substantially lower than the human performance, highlighting a pronounced enterprise gap in current agentic capabilities and the necessity of developing domain-specific agents. We release EntWorld as a rigorous testbed to facilitate the development and evaluation of the next generation of enterprise-ready digital agents.