# ProSoftArena: Benchmarking Hierarchical Capabilities of Multimodal Agents in Professional Software Environments

arXiv: https://arxiv.org/abs/2601.02399 · HTML: https://mlsanity.com/paper/2601.02399/

## Key facts

- Cited by 7 papers in the map (data through 14 Oct 2026).
- Builds on 31 of its 46 references that are in the map.
- First posted on arXiv 30 Dec 2025.

## Builds on (most cited first, 30 of 31)

- [WebArena: A Realistic Web Environment for Building Autonomous Agents](https://mlsanity.com/paper/2307.13854/) (2023)
- [Mind2Web: Towards a Generalist Agent for the Web](https://mlsanity.com/paper/2306.06070/) (2023)
- [GAIA: a benchmark for General AI Assistants](https://mlsanity.com/paper/2311.12983/) (2023)
- [CogAgent: A Visual Language Model for GUI Agents](https://mlsanity.com/paper/2312.08914/) (2023)
- [Executable Code Actions Elicit Better LLM Agents](https://mlsanity.com/paper/2402.01030/) (2024)
- [GPT-4V(ision) is a Generalist Web Agent, if Grounded](https://mlsanity.com/paper/2401.01614/) (2024)
- [AndroidWorld: A Dynamic Benchmarking Environment for Autonomous Agents](https://mlsanity.com/paper/2405.14573/) (2024)
- [AppAgent: Multimodal Agents as Smartphone Users](https://mlsanity.com/paper/2312.13771/) (2023)
- [WorkArena: How Capable Are Web Agents at Solving Common Knowledge Work Tasks?](https://mlsanity.com/paper/2403.07718/) (2024)
- [Reinforcement Learning on Web Interfaces Using Workflow-Guided Exploration](https://mlsanity.com/paper/1802.08802/) (2018)
- [Windows Agent Arena: Evaluating Multi-Modal OS Agents at Scale](https://mlsanity.com/paper/2409.08264/) (2024)
- [GUIOdyssey: A Comprehensive Dataset for Cross-App GUI Navigation on Mobile Devices](https://mlsanity.com/paper/2406.08451/) (2024)
- [Ferret-UI: Grounded Mobile UI Understanding with Multimodal LLMs](https://mlsanity.com/paper/2404.05719/) (2024)
- [An Illusion of Progress? Assessing the Current State of Web Agents](https://mlsanity.com/paper/2504.01382/) (2025)
- [Android in the Zoo: Chain-of-Action-Thought for GUI Agents](https://mlsanity.com/paper/2403.02713/) (2024)
- [OmniACT: A Dataset and Benchmark for Enabling Multimodal Generalist Autonomous Agents for Desktop and Web](https://mlsanity.com/paper/2402.17553/) (2024)
- [UFO: A UI-Focused Agent for Windows OS Interaction](https://mlsanity.com/paper/2402.07939/) (2024)
- [Aria-UI: Visual Grounding for GUI Instructions](https://mlsanity.com/paper/2412.16256/) (2024)
- [InfiGUI-R1: Advancing Multimodal GUI Agents from Reactive Actors to Deliberative Reasoners](https://mlsanity.com/paper/2504.14239/) (2025)
- [AutoWebGLM: A Large Language Model-based Web Navigating Agent](https://mlsanity.com/paper/2404.03648/) (2024)
- [AndroidLab: Training and Systematic Benchmarking of Android Autonomous Agents](https://mlsanity.com/paper/2410.24024/) (2024)
- [Beyond Browsing: API-Based Web Agents](https://mlsanity.com/paper/2410.16464/) (2024)
- [The Dawn of GUI Agent: A Preliminary Case Study with Claude 3.5 Computer Use](https://mlsanity.com/paper/2411.10323/) (2024)
- [Mobile-Bench: An Evaluation Benchmark for LLM-based Mobile Agents](https://mlsanity.com/paper/2407.00993/) (2024)
- [ScienceBoard: Evaluating Multimodal Autonomous Agents in Realistic Scientific Workflows](https://mlsanity.com/paper/2505.19897/) (2025)
- [CRAB: Cross-environment Agent Benchmark for Multimodal Language Model Agents](https://mlsanity.com/paper/2407.01511/) (2024)
- [Advancing Mobile GUI Agents: A Verifier-Driven Approach to Practical Deployment](https://mlsanity.com/paper/2503.15937/) (2025)
- [MCPWorld: A Unified Benchmarking Testbed for API, GUI, and Hybrid Computer Use Agents](https://mlsanity.com/paper/2506.07672/) (2025)
- [OSWorld-Human: Benchmarking the Efficiency of Computer-Use Agents](https://mlsanity.com/paper/2506.16042/) (2025)
- [CoAct-1: Computer-using Multi-Agent System with Coding Actions](https://mlsanity.com/paper/2508.03923/) (2025)

## Built on by (most cited first, 7 of 7)

- [From Question Answering to Task Completion: A Survey on Agent System and Harness Design](https://mlsanity.com/paper/2606.20683/) (2026)
- [On the Reliability of Computer Use Agents](https://mlsanity.com/paper/2604.17849/) (2026)
- [How Benchmarks Mis-Score Computer-Use Agents](https://mlsanity.com/paper/2607.28367/) (2026)
- [ParEvalLayer: When Partial LLM-Agent Evaluations Support a Decision](https://mlsanity.com/paper/2608.02444/) (2026)
- [TOBench: A Task-Oriented Omni-Modal Benchmark for Real-World Tool-Using Agents](https://mlsanity.com/paper/2605.16909/) (2026)
- [Timeline-Bench: Evaluating Agents on Realistic Video-Editing Tasks, from Raw Footage to Final Cut](https://mlsanity.com/paper/2609.35143/) (2026)
- [AutoGUIWorld: Image Generators as Visual World Models for GUI Agent](https://mlsanity.com/paper/2610.01215/) (2026)

## Abstract (arXiv)

Multimodal agents are making rapid progress on general computer-use tasks, yet existing benchmarks remain largely confined to browsers and basic desktop applications, falling short in professional software workflows that dominate real-world scientific and industrial practice. To close this gap, we introduce ProSoftArena, a benchmark and platform specifically for evaluating multimodal agents in professional software environments. We establish the first capability hierarchy tailored to agent use of professional software and construct a benchmark of 436 realistic work and research tasks spanning 6 disciplines and 13 core professional applications. To ensure reliable and reproducible assessment, we build an executable real-computer environment with an execution-based evaluation framework and uniquely incorporate a human-in-the-loop evaluation paradigm. Extensive experiments show that even the best-performing agent attains only a 24.4% success rate on L2 tasks and completely fails on L3 multi-software workflow. In-depth analysis further provides valuable insights for addressing current agent limitations and more effective design principles, paving the way to build more capable agents in professional software settings. This project is available at: https://prosoftarena.github.io.