# Attention Enhanced Entity Recommendation for Intelligent Monitoring in Cloud Systems

arXiv: https://arxiv.org/abs/2510.20640 · HTML: https://mlsanity.com/paper/2510.20640/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 14 of its 35 references that are in the map.
- First posted on arXiv 23 Oct 2025.

## Builds on (most cited first, 14 of 14)

- [Graph Attention Networks](https://mlsanity.com/paper/1710.10903/) (2017)
- [Inductive Representation Learning on Large Graphs](https://mlsanity.com/paper/1706.02216/) (2017)
- [Text Embeddings by Weakly-Supervised Contrastive Pre-training](https://mlsanity.com/paper/2212.03533/) (2022)
- [Graph Convolutional Neural Networks for Web-Scale Recommender Systems](https://mlsanity.com/paper/1806.01973/) (2018)
- [Heterogeneous Graph Attention Network](https://mlsanity.com/paper/1903.07293/) (2019)
- [Heterogeneous Graph Transformer](https://mlsanity.com/paper/2003.01332/) (2020)
- [Cluster-GCN: An Efficient Algorithm for Training Deep and Large Graph Convolutional Networks](https://mlsanity.com/paper/1905.07953/) (2019)
- [Graph Transformer Networks](https://mlsanity.com/paper/1911.06455/) (2019)
- [Masked Label Prediction: Unified Message Passing Model for Semi-Supervised Classification](https://mlsanity.com/paper/2009.03509/) (2020)
- [MAGNN: Metapath Aggregated Graph Neural Network for Heterogeneous Graph Embedding](https://mlsanity.com/paper/2002.01680/) (2020)
- [Are we really making much progress? Revisiting, benchmarking, and refining heterogeneous graph neural networks](https://mlsanity.com/paper/2112.14936/) (2021)
- [Recurrent Neural Networks with Top-k Gains for Session-based Recommendations](https://mlsanity.com/paper/1706.03847/) (2017)
- [An Attention-based Graph Neural Network for Heterogeneous Structural Learning](https://mlsanity.com/paper/1912.10832/) (2019)
- [How Expressive are Transformers in Spectral Domain for Graphs?](https://mlsanity.com/paper/2201.09332/) (2022)

## Abstract (arXiv)

In this paper, we present DiRecGNN, an attention-enhanced entity recommendation framework for monitoring cloud services at Microsoft. We provide insights on the usefulness of this feature as perceived by the cloud service owners and lessons learned from deployment. Specifically, we introduce the problem of recommending the optimal subset of attributes (dimensions) that should be tracked by an automated watchdog (monitor) for cloud services. To begin, we construct the monitor heterogeneous graph at production-scale. The interaction dynamics of these entities are often characterized by limited structural and engagement information, resulting in inferior performance of state-of-the-art approaches. Moreover, traditional methods fail to capture the dependencies between entities spanning a long range due to their homophilic nature. Therefore, we propose an attention-enhanced entity ranking model inspired by transformer architectures. Our model utilizes a multi-head attention mechanism to focus on heterogeneous neighbors and their attributes, and further attends to paths sampled using random walks to capture long-range dependencies. We also employ multi-faceted loss functions to optimize for relevant recommendations while respecting the inherent sparsity of the data. Empirical evaluations demonstrate significant improvements over existing methods, with our model achieving a 43.1% increase in MRR. Furthermore, product teams who consumed these features perceive the feature as useful and rated it 4.5 out of 5.