# Human-in-the-Loop Bandwidth Estimation for Quality of Experience Optimization in Real-Time Video Communication

arXiv: https://arxiv.org/abs/2510.12265 · HTML: https://mlsanity.com/paper/2510.12265/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 15 of its 30 references that are in the map.
- First posted on arXiv 14 Oct 2025.

## Builds on (most cited first, 15 of 15)

- [Adam: A Method for Stochastic Optimization](https://mlsanity.com/paper/1412.6980/) (2014)
- [Proximal Policy Optimization Algorithms](https://mlsanity.com/paper/1707.06347/) (2017)
- [Soft Actor-Critic: Off-Policy Maximum Entropy Deep Reinforcement Learning with a Stochastic Actor](https://mlsanity.com/paper/1801.01290/) (2018)
- [Continuous control with deep reinforcement learning](https://mlsanity.com/paper/1509.02971/) (2015)
- [Sinkhorn Distances: Lightspeed Computation of Optimal Transportation Distances](https://mlsanity.com/paper/1306.0895/) (2013)
- [D4RL: Datasets for Deep Data-Driven Reinforcement Learning](https://mlsanity.com/paper/2004.07219/) (2020)
- [Offline Reinforcement Learning with Implicit Q-Learning](https://mlsanity.com/paper/2110.06169/) (2021)
- [Advantage-Weighted Regression: Simple and Scalable Off-Policy Reinforcement Learning](https://mlsanity.com/paper/1910.00177/) (2019)
- [A Distributional Perspective on Reinforcement Learning](https://mlsanity.com/paper/1707.06887/) (2017)
- [AWAC: Accelerating Online Reinforcement Learning with Offline Datasets](https://mlsanity.com/paper/2006.09359/) (2020)
- [Distributional Reinforcement Learning with Quantile Regression](https://mlsanity.com/paper/1710.10044/) (2017)
- [Implicit Quantile Networks for Distributional Reinforcement Learning](https://mlsanity.com/paper/1806.06923/) (2018)
- [A Wasserstein-type distance in the space of Gaussian Mixture Models](https://mlsanity.com/paper/1907.05254/) (2019)
- [LSTM-based Video Quality Prediction Accounting for Temporal Distortions in Videoconferencing Calls](https://mlsanity.com/paper/2303.12761/) (2023)
- [ACM MMSys 2024 Bandwidth Estimation in Real Time Communications Challenge](https://mlsanity.com/paper/2403.06324/) (2024)

## Abstract (arXiv)

The quality of experience (QoE) delivered by video conferencing systems is significantly influenced by accurately estimating the time-varying available bandwidth between the sender and receiver. Bandwidth estimation for real-time communications remains an open challenge due to rapidly evolving network architectures, increasingly complex protocol stacks, and the difficulty of defining QoE metrics that reliably improve user experience. In this work, we propose a deployed, human-in-the-loop, data-driven framework for bandwidth estimation to address these challenges. Our approach begins with training objective QoE reward models derived from subjective user evaluations to measure audio and video quality in real-time video conferencing systems. Subsequently, we collect roughly 1M network traces with objective QoE rewards from real-world Microsoft Teams calls to curate a bandwidth estimation training dataset. We then introduce a novel distributional offline reinforcement learning (RL) algorithm to train a neural-network-based bandwidth estimator aimed at improving QoE for users. Our real-world A/B test demonstrates that the proposed approach reduces the subjective poor call ratio by 11.41% compared to the baseline bandwidth estimator. Furthermore, the proposed offline RL algorithm is benchmarked on D4RL tasks to demonstrate its generalization beyond bandwidth estimation.
